The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My plants are so lovely and made my room full of happiness”

Helpful Report

“Fantastic choice of house plants. Arrived carefully and well protected so they were in perfect condition when I got them. Love the new additions to my house plant obsession! Would certainly buy from The Stem again.”

The Stem 5 star review on 20th January 2021

Helpful Report

“Very happy! The plants are gorgeous and very healthy in arrival. Delivery was on time and I believe it was Aaron who delivered mine who was extremely pleasant and friendly, all very eco friendly which is so important! Lovely website and fab YouTube channel for lots of tips to looks after the plants! Will definitely order from The Stem again!”

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“Great plants. Strong and vibrant. The man that did the delivery was nice”

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“Beautiful plants at amazing prices. The quality of them is superb as was the recyclable packaging. The plants look like they’ve been well looked after. The service has been spot on. Would highly recommend.”

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“Beautiful plants and really good delivery service! Having bought plants from The Stem before for myself, I decided to buy a plant for a friend who needed cheering up. The driver contacted me to provide delivery updates, and my friend said he was really nice when he dropped the plant off, telling her it was a gift from me. The plant arrived in really good condition and the pot is lovely too!”

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“Nice range of plants, well-sorted and easy-to-read website. Happy with the plants that I bought and it is a nice touch to offer a video tutorial after the purchase. Delivery was quick and efficient and the guy who delivered was very friendly.”

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“Lovely plant received in great condition at the date and time specified, by Aaron who was really friendly! Thank you :)”

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“The plants are beautiful, just as expected (or even better!)”

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“I highly recommend The Stem for anyone who wants to send a plant as a gift in the UK. The customer service was perfection, even when I messaged them to change the name on the order — they responded promptly and sorted out my own error. The plant itself is beautiful, very healthy, and even bigger than I expected!”

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“Delighted with the plants and great service”

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“Lovely pots and plant! Super friendly delivery too!”

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“We have been looking for a fiddle fig leaf plant for an affordable price and great quality. And we have been so happy to find one here. It was delivered so fast as well. I had a question after my delivery and James was so quick at coming back to me. Very pleased!”

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“Very pleased with my plant! Will definitely buy from the Stem again. The customer service is great too - responded promptly!”

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“Love my new plants! Thank you :)”

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“Healthy and cool looking plant. Looks perfect on my otherwise boring bathroom. Highly recommend.”

The Stem 5 star review on 18th January 2021

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“Fabulous service and amazing plants”

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“Great website with helpful information on each plant; beautiful plants delivered on time.”

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“Plant arrived quickly and without any damages. Very good service and happy with my devil’s ivy”

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“Good quality plant, well priced with efficient delivery. Very happy!”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews