The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, and the plants delivered were healthy and exactly as advertised in terms of size unlike some other online companies I've tried.”

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“I am in LOVE with my plants!!! The ones I received are even more gorgeous than the pictures. They look amazing. Thanks, Stem! I am definitely buying many more :)”

The Stem 5 star review on 22nd August 2022

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“Quality plants delivered in good condition when promised. Can’t really fault them.”

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“I've been after a shamrock for some time and this little beauty didn't disappoint. The delicate violet flowers compliment the dark foliage. Great as a present or as a show piece in the home. Nicely packaged and delivered on time. Would definitely recommend a purchase from this small business”

The Stem 5 star review on 21st August 2022

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“Beautiful, carefully maintained plants delivered to our doorstep. I will certainly call again.”

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“Beautiful plants! Communication was excellent and delivered at the specified date & time!”

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“My snake plant and fiddle leaf fig are absolutely stunning and really good value compared to other online plant retailers. Great job!”

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“Proud to be a new member of The Green Gang! Absolutely thrilled with my Pothos Satin and love everything about this brand - buy some nice new pots so I can order more from The Stem 🪴🙃”

The Stem 5 star review on 20th August 2022

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“Absolutely stunning plant to go in my stunning Japanese themed hallway names Tamlin after on of my best friends. Will be tagging you on social media. Punctual delivery and lovely pot.”

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“Perfect condition and Perfect delivery”

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“Top quality excellent plant's look great in new pots, good service, prompt delivery five stars all day long happy days choosing stem.”

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“So I’m in absolute awe of my gorgeous Calathea, otherwise known as the rattlesnake plant. My mum had one and I fell in love with it’s beautiful but different leaves. Stem have delivered the most loveliest of plants and I’m thrilled to bits I found them. The plant was boxed with so much care as well. 10/10 and would highly recommend to anybody.”

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“We have bought many plants from The Stem and the plants look great, the prices are competitive and the customer service is always top notch.”

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“Great customer service and really great quality products.”

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“Fab service and great plants. Thanks.”

The Stem 5 star review on 19th August 2022

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“Incredibly helpful, and very responsive, no matter how stupid my questions were”

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“We made a big order of plants. All arrived as described and look great.”

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“Lovely plants, arrived quickly and in perfect condition, lots of useful information on their characteristics and how to care for them. So pleased to have these additions to my home”

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“Plants arrived in very good condition and earlier than expected :)”

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“Beautiful plant. Arrives in a good condition, well protected. It turned up on time.”

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The Stem is rated 4.9 based on 4,918 reviews