The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought several plants, they’ve all come on time and in very good condition. The follow up help on how to look after the plants is great. My plants look amazing.”

Helpful Report

“Very happy with The Stem I bought two plants as a gift and both were beautiful, they both arrived very quickly and in a good healthy condition. I will definitely be buying other plants from this shop and have recommended them to a couple of friends. 🙏🏻❤️”

Helpful Report

“Highly recommend this online plant shop. This is my second plant I’ve ordered from The Stem and am happy to say I will be ordering another plant from them very soon. Easy navigation on there online shop, very easy to order. Delivery was quick and plant arrived on time in very good shape. Package was superb as always. Thank you again The Stem team :)”

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“Absolutely love my new plants. I got the umbrella tree and the money tree. Obviously been really well cared for. Will definitely order from The Stem again.”

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“This was my first time ordering from The Stem and I can honestly say I am impressed. Along with fair prices on the plants and other products, my plant was delivered most importantly in excellent condition and in good time. I will 100% be looking to order from here again soon 😊 Thank you!”

The Stem 5 star review on 1st August 2022

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“Beautiful plant turned up on time and in excellent condition. Exactly what I ordered so many thanks to the Team from The Stem!”

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“Love my new plants !! They look amazin, so healthy and are packaged so well for their journey. Would 110% recommend !! Thank you 👍”

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“Hello! We are very happy with our new plant! The delivery was very well accompanied with all the status updates, delivered just in time, and the plant is in very good condition. Thank you for that!”

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“Quick and easy. Great plants that arrives on time within a couple of days”

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“As always, a fantastic selection of plants and very happy with my purchase of the Cowboy Cactus!”

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“Very pleased with my plant and plant pot! It was exactly as shown online and arrived in a very well packed box.”

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“Excellent service, beautiful plants.”

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“All happy with an new plant from Stem , delivered quick and packaged very safely.”

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“Super happy with my delivery, all the plants arrived in perfect condition and I love that there was no packaging”

The Stem 5 star review on 31st July 2022

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“Had bought a swiss cheese plant and it had some infection problem. They sent the replacement plant which is healthy and looks great. Thank you team for quick response and support. Very happy with the plant.”

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“Good but not brilliant. Did not come in any kind of packaging, just some random guy delivered them by hand. Should charge a little more and provide better pots.”

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“Coming from a small company and a small team myself, I can honestly and wholeheartedly say that The Stem are their team are doing a brilliant job. Amazing website, tracked shipping, quick responses, brilliant advise for looking after the plants on their website too. I wish them all the best in the future. 5 Stars!”

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“Beautiful healthy plants. Would highly recommend The Stem.”

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“We love our new plants! I can only recommend The Stem!”

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“Great plants, excellently packaged, prompt delivery. Will use again”

The Stem 5 star review on 30th July 2022

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews