The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to delivery. Beautiful plants and appreciate the after care :)”

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“Delivery was the friendliest ever...a jaunty little tap on the friend door and greeted by a big smile when I opened the door with kind words which made my day. Thank you Team Stem”

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“Great quality, everything I expected! I was not very sure about online plants shopping- you cannot choose the exact pot of plants, what if it is not as lively as the picture, or much bigger or smaller than the description...... thank you Stem Team!”

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“Great service and friendly staff!”

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“Great service, and amazing plant.”

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“Beautiful plants delivered straight to my door with a warm smile and no packaging! What more could you ask for!!!!”

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“Flawless service from browsing to delivery!”

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“Brilliant selection of plants, great options for delivery and love that there was no unecessary packaging. Plant is healthy and beautiful, thank you!”

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“Great selection of houseplants at good prices. They were out of stock of the larger plants I wanted but have tried small and medium and the plants are gorgeous and healthy!”

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“Great service!”

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“Wonderful service, wonderful plant and excellent prices: my new go-to plant delivery people! Thank you!”

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“lovely plant great service”

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“Superb plant and superb customer service. Even a very happy delivery driver top marks.”

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“Perfect plants, with perfect delivery service! Will definitely order from this company again!!!”

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“Healthy plants; delivery was timely and cheerful”

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“Fantastic service and the plant is beautiful and healthy!”

The Stem 5 star review on 9th January 2021

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“Beautiful quality plants and pots, and fantastic service. Lovely to meet Aaron who delivered my peace lily and ivy.”

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“Amazing little company!! Right from placing the order to the friendly (and sooo polite) delivery driver! Very efficient and excellent communication...would recommend them in a heartbeat!”

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“Great service. And great plants.”

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“I live in Canada, so I ordered three plants online for my daughter for a Christmas present. The website was very user friendly. The plants were delivered exactly as they promised. Very happy with the service received. My daughter loves the plants and said that they look very healthy.”

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The Stem is rated 4.9 based on 4,918 reviews