The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Stem has a great choice of plants. The order came in a box, all secured and prepared for the journey. The plant arrived safe and sound and quickly too.”

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“Plant was beautiful with many flowers and arrived o time. I’m very happy”

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“The plants are of superb quality. Very happy with them. They arrived promptly and fairly well packaged. One of the pots was broken on receipt, however customer services were very helpful and sent a replacement asap.”

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“One of the plants came broken with some rot of very offensive smell. The rest was good.”

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“Beautiful plants, very well packed and good service all round.”

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“Very happy with my purchase, great quality and speedy delivery”

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“Excellent quality and very healthy plants. Great customer services.”

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“Plant arrived on time looking very healthy and packaged very well. First time using Stem and impressed with the product and service - will be buying more, thank you !”

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“Excellent all round”

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“Very happy with my purchase! Beautiful plant & great customer service. Will definitely be returning in the future.”

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“Both plants that I bought from here died. The first within a month and the other within 3. I care for lots of plants and they all thrive. I am very disappointed. Seems like root problems for both”

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“Plants arrived quickly and in excellent condition. Great value for money my peace lily is huge and looks stunning! Thank you so much!”

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“Very happy, I had the last of a plant which was a bit rough and they very quickly got on it and I had a voucher. I'm very happy thank you very much. I will be buying off you guys again :)”

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“Delivery on time - no issues to report. Appreciated the information post delivery on how to take care of the plants”

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“I would not buy house plants from any other source since my first purchases. The quality & presentations are first class.”

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“Came on time as usual, very pleased with the plant itself but the pot is split and I obviously don’t want to repot immediately- it’s not on a moss pole it’s one of those coconut coir poles I believe.”

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“Beautiful healthy plants as pictured on the website. Well packaged.”

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“These plants were wrapped in love! I am so please with my new plants for our new home. They are of great quality and packed with care. From purchasing to delivery , the whole process was excellent! I am so glad I came across your Facebook ad. Thank you. Will be visiting again 😊”

The Stem 5 star review on 4th March 2023

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“Thank you! The plants arrived perfectly and quickly. I am so happy about them, they’ve really put some life into my new flat!”

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“Once again very pleased with my purchases.”

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The Stem is rated 4.9 based on 4,918 reviews