The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. I really liked the handwritten note. Will use you guys again!!”

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“Good plants delivered fast!”

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“Beautiful plant, lovely communication and gentle delivery.”

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“Arrived in fantastic condition, bigger than I thought which is a bonus! Great value for money , would buy again.”

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“The plant is wonderful and the pot too! Couldn’t be happier!”

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“Love my Kentia palm! It arrived in great condition and fit snuggly into its new home.”

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“Superb website, so easy to navigate and order, superb follow-up with care instructions (with videos!). Plants were healthy and lush when delivered - will definitely use again!”

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“Good quality, established plants. Thank you.”

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“The service was great and the plants are lovely.”

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“Very reliable, and the plants are in great condition.”

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“Very happy with my plant! Delivered with care ❤️”

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“great plant fast delivery will definitely pass on to my friends”

The Stem 5 star review on 30th April 2021

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“Stunning plants with great delivery and after care.”

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“Lovely looking plant!”

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“Beautiful plant delivered on time and with a smile from the lovely team at The Stem - highly recommend!”

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“Amazing huge plant and a beautiful pot, no problems with the delivery. Thanks a lot.”

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“Really pleased with end to end cutsomer experience. Browsing and selecting so simple and site engaging. Transaction simple, delivery and post purchase emails great. Best of luck with the business - it's a gem. Will be back.”

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“Really amazing service and the plants are beautiful. Well done guys!”

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“Very happy with my lovely watering can and plant fertiliser (haven’t tried the latest yet). What I loved the most is that it came without any packaging at all, how great for the planet!!”

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“My terrarium was handed to me at the door and straight away I could see it was given over with care and had been put together with care. I love my little terrarium & am thinking of places where I could have a second one ! A really lovely treat, thank you x”

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The Stem is rated 4.9 based on 4,918 reviews