The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The terrariums ordered were both great and look even better than the pictures! All the plants ordered arrived looking very healthy and well looked after.”

The Stem 5 star review on 17th July 2022

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“Terrific plants and service”

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“Excellent communication, quick delivery and high quality plant. Recipient was very pleased with her birthday present..would definitely order from you again.”

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“This was a gift and my friends absolutely loved it came well packed so plant was in a good condition which was a worry due to this heat we are having”

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“I ordered everyone’s favourite, the mighty Swiss Cheese Plant from here. I wasn’t expecting so much to be honest because it was my first ever plant order online. I usually like to go to nursery and buy from there. To my surprise it turned out to be the best online order I have ever placed for anything! The service was top notch, and about the plant, it was in a great condition. It had 3 full giant leaves, and one new leaf, after 2 months another leaf came out to join the family. That tells you it’s in good health. If you don’t own a Monstera yet, you must get one! Thank you Stem, couldn’t be happier. Looking forward to placing more orders in future with you for myself, and for gifts for friends and family.”

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“Great plants, great service, one happy customer! Wish The Stem every success.”

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“Absolutely gorgeous plants. Very healthy specimens and the best price I could find anywhere. Will definitely order again.”

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“I'm new to plants but their website is super easy to search for what you want. They have a pet safe section of plants which I needed. They arrived in great condition as exactly as described and I promptly ordered three more plants. I'm more than happy with my plants and would recomend them for first time plant buyers. Super helpful”

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“My plants were delivered very quickly from the time of my order. They were very carefully and securely packaged and in excellent condition on arrival. The plants themselves were of a wonderful quality and I couldn’t have been more pleased with them. Customer service was excellent too, I had a couple of queries that were swiftly dealt with. I highly recommend this company and would happily use them again.”

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“all fab thanks guy”

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“Lovely plant arrived - it was well packaged. It was a gift for my daughter who was delighted with it. Great service from the team - would definitely use again.”

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“The team are extremely helpful and my plant arrived I perfectly packaged.”

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“It’s exactly what I have been looking for, many thanks. I will order something new in the future. All the best, John”

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“The delivery was very fast. The quality of plants was amazing, especially considering the excellent price!”

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“Beautiful plants and easy service!”

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“Amazing customer service!”

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“Very good service and swift delivery.”

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“Great selection of plants which arrive well packaged and with really helpful information on how to care for them. I highly recommend.”

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“Received a lovely lemon tree as a prize. It had two lemons on it already - just need to ripen up now. Packaged extremely well. Really pleased and the tree seems to be happy in its new home - especially in the current heat wave!”

The Stem 5 star review on 14th July 2022

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“My plant came quickly and in excellent condition. For one such as myself, whose fingers could not be less green, the extensive help and information given was perfect. I'm sure with all the information my lovely plant will prosper... I shall certainly buy some more.”

The Stem 5 star review on 13th July 2022

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews