The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our plants from The Stem, which were exactly as described and in great condition!”

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“Absolutely delighted with my plants and the service The Stem provided. Delivered by a happy smiley courier and the beautiful plants made my day! Will definitely recommend this company!”

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“Plants came on time, were a great price and the delivery was wonderful. Will be buying more from Stem very soon x”

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“Super fast service! Great products. Thank you!!”

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“Fantastic service and quality. Cannot stop looking at my umbrella tree and fiddle leaf fig and smiling. Thank you!!”

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“Great delivery”

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“Excellent service. The plant looks lovely, just as described, great delivery. Have re-ordered. Happy customer here.”

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“We are very much pleased with the plants and the way you delivered it. We liked the Fig(large) the most. Will def be looking forward to buy some more from you and one of my friend has already placed an order! 👍🏻”

The Stem 5 star review on 21st November 2020

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“Love my new plant babies! Delivered promptly and with a smile! Thanks team :)”

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“I just got a beautiful snake plant and a pot delivered to my house. The man who did the delivery was so nice and wished me 'plant love'! Now that is service! The products from The Stem are lovely. I have ordered a number of plants and they are top quality. The staff are always so friendly and clearly love what they do. I highly recommend The Stem.”

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“Hi! We love our little Christmas tree! The only thing I’d say is the pot was covered in mud (on the outside) Whilst I appreciate the beauty of a potted plant is it comes with soil, maybe a little warning note or perhaps a wipe down if possible would have made this a 10/10. However still very happy. Thank you!”

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“Excellent service! The plants look great and we had the most friendly and cheerful delivery man we have met since lockdown!”

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“Beautiful plant and the pots are also lovely. Very prompt and super friendly deliver have already recommended The Stem to family. Thank you”

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“Love our new Xmas tree, particularly the fact that it’s sustainable”

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“Amazing customer service. Arron the delivery driver was superbly friendly and carried the tree up 4 flights of stairs...!”

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“Loved our delivery, arrived perfectly on time, I’m pristine condition. The plants are healthy and happy and simply just lights up the rooms! I would recommend The Stem to everyone looking for healthy house plants.”

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“Lovely plant, lovely courier too”

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“Really great well priced plants, will be coming back for more!”

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“Excellent service, the plant arrived safely and is loving its new home in our living room :)”

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“My plant is so stunning. I am extremely happy with it. The Stem are exceptionally well priced for what you are buying. The service was exceptional!”

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The Stem is rated 4.9 based on 4,918 reviews