The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found The Stem very helpful. I asked for my delivery within business hours and they kindly agreed to this! The process of ordering was straightforward and clear. I would definitely recommend The Stem.”

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“Love my plant! It arrived looking extremely healthy. Would recommend The Stem!”

The Stem 5 star review on 4th March 2021

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“Great service”

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“Loving our Bird of paradise ! Looks great and the delivery service was amazing! Thank you Maddie and Aaron for your patience when we were not home.”

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“Great quality plants delivered quickly at great prices!”

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“I was really happy with the service. The plant arrived by a team member who was so pleasant! I love the peace lily, it looks so beautiful in the new flat.”

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“5 star customer service. The team are happy to assist with any questions / queries, very speedy responses and an deliver an all round quality product. Thanks again The Stem :)”

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“Great service, super easy to order and delivery came right on time.”

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“Great service, awesome products”

The Stem 5 star review on 3rd March 2021

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“Very friendly team. All the plants look in really good condition”

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“In love with my new plants 🌱, will definitely get more from u guys!”

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“Great service, lovely plant!”

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“I love my new plants. They arrived in great condition and the delivery person was really nice! It was the highlight of my day. I’d definitely purchase from The Stem again for its ease, convenience, and healthy looking plants!”

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“Great service, great product. Plant was healthy and happy when delivered, and looks great in my lounge. Aaron was a legend and delivered the product with helpful tips! Will definitely use these guys again.”

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“Great products and great service”

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“Quick delivery and friendly service. Would buy from them again!”

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“Beautiful plant. Great service. Love the seeded business card!”

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“Fab service Speedy Lovely plant”

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“I received my plants a couple of days ago and so far, so good! They arrived looking healthy and the team had potted my plant in the pot I ordered, which I thought was really nice service. The guy who dropped them off was super nice and cheery. I’d order from here again!”

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“Fantastic product, great delivery, wonderful company!”

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The Stem is rated 4.9 based on 4,918 reviews