The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many sensitive leaves of a specific plant got damaged”

Helpful Report

“Gold standard on so many fronts. The plants are looking gorgeous, healthy in every leaf, perfectly shaped, and the delivery was TOTALLY waste free, no box, plastic, even paper. I am extremely impressed.”

The Stem 5 star review on 10th December 2022

Helpful Report

“Very impressed with the service AND the plant! It arrived within a few days of me ordering (and that in itself is a miracle, especially at the moment: I am still waiting for things I ordered from other companies weeks ago, who all use excuses like postal strikes, courier backlog etc., for the delays!). Came in excellent condition and is absolutely gorgeous. I am really happy with it. So would definitely recommend this company!!”

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“Loved my plants ..I completely fall in love with them..great quality, great packing..will definitely recommend ❤️”

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“Lovely Plants. Fresh and well packaged.”

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“Really nice plants all looking very healthy and packaged really well and protected from getting broken in during delivery, would use again.”

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“I ordered a plant for my brother and his girlfriend for Christmas. Fantastic quality, fantastic price and delivery was prompt and the plant arrived with no damage.”

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“Perfect plant, packaging and service! Delighted with this company, simply lovely 😍”

The Stem 5 star review on 9th December 2022

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“Its is value for money. Amazingly healthy looking plants with very good delivery service. Definitely recommend to anyone looking to welcome plants and giving them a new home.”

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“The Corn Plant is gorgeous; better than I was prepared for! Made me excited for my plant journey, and will definitely be buying from here again”

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“Excellent plant brilliant service of delivery and amazing customer service.”

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“Really happy with the quality of the plant we bought. it was delivered without issue, and arrived very happy.”

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“Perfect service. Delivered a beautifully healthy plant at a great price.”

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“Absolutely love my plant, delivered safely and in great condition. Would definitely order again! Thank you”

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“We are very pleased with our plant from The Stem, well packaged for delivery and has been well cared for. Thank you.”

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“My peace lily and English ivy arrived in great condition. Thank you.”

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“Sadly I feel the plant looks like it’s dying . It was meant to be delivered on Tuesday but did not arrive till the Wednesday”

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“The plants arrived on time and are lovely. They are Christmas presents and I know they will be very happy with them Great service and have now placed a 2nd order. Highly recommend”

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“Plant looks really healthy. Packaging was great and protected the plant Bit disappointed with the pot I bought as is very lightweight and cheap looking. Photos on site made it look better. Great service.”

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“Good quality plants, arrived well watered”

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The Stem is rated 4.9 based on 4,918 reviews