The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my first order with The Stem last week and I am very pleased with my new plant babies. They look healthy, beautiful and arrived nicely wrapped. James has been really helpful when I got in touch to request an adjustment to my order. I would happily recommend them :)”

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“Great selection & value. Plants were beautiful when arrived. Exceeded my expectations!”

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“Great purchase and a speedy delivery. Can’t wait to add more.”

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“Simple and straight forward service, plants come in secure packaging. Will be buying more!!”

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“Fantastic information on various plants and the plant I chose arrived in great condition. Thank you so much. I’ll definitely be ordering again.”

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“Really happy with the selection of plants and descriptions before purchasing. When the plants arrived they were all in good condition, looking healthy! I chose to purchase without plant pots, instead just the nursery pots. I've bought from other online plant services and I'm glad these plants don't come in bulky boxes. Although packaging is good if you're not at home during the delivery, I find it's an unnecessary waste, so very happy to be handed the plants as is! My only comment would be that I was hoping delivery would be sooner, but they kept me informed on the delivery time and date.”

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“Such a lovely experience shopping at The Stem. The plants came in great condition and packaged in recyclable material. Can’t wait to shop from this website again!”

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“Fantastic - would recommend!! Quick delivery and great plants. One item of my order didn’t arrive, James responded before 9am the next day and had the missing item sent out for next day delivery. Was very impressed!”

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“I am 100% happy, plants I’ve got amazing”

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“Beautiful, happy plants and excellent service”

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“The beautiful plant arrived in good time and great condition.”

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“Super healthy plants well packaged.”

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“I have ordered big leaf Swiss cheese plant and happy with the package and delivery . My plant looks healthy and no damage. I am happy with the service”

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“Great service, fast delivery, beautiful & healthy plants :)”

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“Just moved into my new home and wanted some more plants. I am so pleased with my plants. All as described. They are lush and healthy. I would recommend The Stem”

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“I was really over the moon when my plants arrived, they were so beautifully packed and had travelled well, looking vibrant and healthy. Highly recommended, this won't be my last purchase for sure......”

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“Love the plant and service is fab👍”

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“Very pleased with the plant I received look forward to order another soon”

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“Lovely full peace lily and very reasonable price. I would definitely use Stem again.”

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“Amazing service, super quick and very easy delivery”

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The Stem is rated 4.9 based on 4,918 reviews