The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy delivery! Plants came in perfect condition”

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“Quick delivery and the plants are in perfect condition. Super friendly delivery men as well!”

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“Greats guys, great plants! 🌱”

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“I'm always very keen to purchase from small businesses during this time and I wasn't disappointed with The Stem. I was looking to buy my mum an early mother's day plant as I can't deliver it myself and came across The Stem - reasonably priced, very convenient and well packaged and presented. They even hand wrote a gift message which made it even more personal, and I was able to purchase a lovely pot at the same time to make the gift even more special. My mum absolutely loved it and was really impressed with the overall service. Will definitely be purchasing more!”

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“My plants were delivered by Aaron who was super helpful telling me about the website and tips on looking after the plants. They were also delivered a lot earlier than expected which was great!”

The Stem 5 star review on 8th March 2021

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“Really pleased with the plants I ordered - they look wonderfully healthy and are bigger than I expected! The delivery was great and really pleased with the "no contact" element. Will definitely be ordering from The Stem again.”

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“Plant arrived promptly and looking healthy.”

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“A brilliant, full of value and quick service - backed up by great customer service”

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“Great delivery. Great quality plant and pot. The best place to get plants delivered from in London. Keep up the good work!”

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“Great company with a very friendly in-house delivery service.”

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“The plants looks very happy and healthy hence gave me happiness the moment I received them. I’ll definitely e buying again from The Stem.”

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“Very good 👍 👏 👌”

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“Love the service from The Stem. We now have three plants from them for different parts of the house, all of them are from the easy care or air purifying range and they are fantastic. Can't wait to get a fourth plant for the kitchen.”

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“Aaron, a happy chap, delivered the plant with great care. The overall service was impeccable, as I also changed my order along the way. All in all, I am very happy with my new, gorgeous Areca Palm. Thank you The Stem Team!”

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“Excellent customer service, 10/10. Definitely will recommend to friends & family.”

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“Beautiful plants, very healthy and arrived within the time slot. Will definitely be ordering from The Stem again. Highly recommended.”

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“I saw an advert via Instagram with a discount code and thought I'd give them a go. The plants were more reasonably priced compared to similar plant stores. They arrived very quickly and were in an excellent condition. Very happy with the service received and hope that The Stem goes on to be a successful online business.”

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“My plants arrived in perfect condition looking very healthy and green. I'm 100% happy...thanks”

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“Absolute beauty! Arrived in great condition. Alcosia is currently taking centre stage.”

The Stem 5 star review on 7th March 2021

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“From the ethos, to the site functionality and the incredible delivery with a smile I havent felt so good after making a purchase before. I’m OBSESSED!!!!”

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The Stem is rated 4.9 based on 4,918 reviews