The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful selection of plants and delivery was so quick. Plant and pot were carefully packaged too. Will definitely use again!”

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“Lovely plants, fast delivery :)!”

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“they were fab with service and the plant was divine :)”

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“I am very happy with my new plant.”

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“Plant was hand delivered, not in a box which was great. Beautiful plant, very healthy”

The Stem 5 star review on 20th September 2020

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“Very happy with my purchases. Delivered on time and my plants look fantastic in my living room. Would recommend and will use Stem again. Thank you!”

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“I had a Greta experience ordering from the stem - the team took pains to ensure that the plants I received were of really high standard, (much better than any I have seen in garden centres etc.) and delivery was seamless.”

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“I accidentally stumbled upon The Stem and I am very happy I did! I ordered two plants: a small Snake Plant and a medium sized Kentia Palm. They are both absolutely beautiful! Very well taken care of with no damages during delivery. The delivery was right on time during the chosen delivery slot and the plants perfectly fit the pots I had (spot on description on the website!).”

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“Wonderful plants and delivery pronounced to be by the ‘friendliest delivery driver ever’!”

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“very healthy looking plant”

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“Beautiful plants and pots delivered with great customer service! I have already recommend The Stem to friends ☺️”

The Stem 5 star review on 19th September 2020

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“Gorgeous plants much bigger than expected and in great condition. Excellent website, product and service. Will def be using again.”

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“I love love LOVE my plant! Was delivered yesterday in great condition and looks so healthy and vibrant. Also according to my fiancé it was dropped off by an absolutely lovely delivery person! So happy with my purchase...A wonderful addition to our home!”

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“Lovely plants and such friendly service. Really happy with what I got and will certainly be back for more in the future!”

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“An incredibly easy on line process … Delivered as promised … and beautiful healthy plants that are now thrivinging in our home. A wonderful service. Many thanks David”

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“Great service and the plant that came was gorgeous!”

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“Really pleased with my plants! Delivery process was easy and service was excellent. Thanks!”

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“Plants are so beautiful and we are so happy! I’d definitely buy all my future plants from The Stem”

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“I loved how there was basically no packaging; my plants arrived wrapped in one recyclable paper sheet. And they arrived in perfect condition, which just shows any other packaging is unnecessary. Also the plant pot suggestions when choosing a plant made ordering v easy (and my plants look great).”

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“Amazing service and value for money! Love supporting new businesses such as The Stem 💚”

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The Stem is rated 4.9 based on 4,918 reviews