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The Stem Reviews

4.9 Rating 4,918 Reviews
98 %
of reviewers recommend The Stem
4.9
Based on 4,918 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Stem Reviews

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

My new addition is beautiful! Arrived quickly and in great condition. The deliverer was so friendly and gave me good advice on plant care. I also loved the card included which I can plant and grow! Well definitely reorder šŸ˜Š
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Great service! Beautiful plants and great value. You made me so happy :-)
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Beautiful healthy plant, fast delivery
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Delivery was well communicated and on time, the plants and pots are in perfect condition and just what I was expecting so no complaints at all. The attractive paper rather than plastic that the plants come in is very welcome and even better knowing that the company plant a tree for every plant bought and deliver in electric vehicles. Will order from The Stem again :-) thank you
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Some pants were not as pictured. Also, Care is an issue and looking for replenishment solutions
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Hi - we're sorry to hear you were not 100% happy with your order. Please get in touch with the team and we'll do our best to help you!
Excellent service and lovely healthy plants.
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Absolutely love it! Great service too
The Stem 5 star review on 12th March 2021
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Great service, beautiful plants!
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So impressed with The Stem! The plant came hand delivered and exactly on time, and it was beautiful and is going to be a great gift for my friend.
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Great service, fast delivery and healthy looking plants. I would highly raccomand the Stem.
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Excellent service and great quality plants. Very impressed!
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Couldnā€™t be happier, brilliant website and actually gives you practical advice on how to keep the plant alive once itā€™s in your house. 5 ā­ļø
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Healthy, beautiful, lush houseplants personally delivered direct to your door with care. Lovely service, thank you.
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Lovely plants delivered in the time slot stated. They look really healthy and the pots I choose as an extra add to them beautifully.
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Hi James, Viki, Maddie & Aaron, I ordered a money tree plant for my son Nic as a gift and he was absolutely thrilled with the plant and really impressed with the friendly and informative delivery. Personally, I was inspired by your story and your raison d'etre and I know that means a lot Nic also. To summarise, YOU ARE AN AMAZING BUNCH!! Thank you so much for the courage to begin a business with meaning and purpose in these difficult and testing times. Wishing you all the luck in the world. Maria Banks & Nic Cosenza šŸ˜ŠšŸ˜Š
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The plants I received were bigger than they looked online which was great and they were very healthy indeed, I would definitely recommend!
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What a lovely plant and cheaper than others out there. Delivered on time and I absolutely adore it. Thank you.
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We are so happy with our new plants! They are beautiful. The whole process was quick and easy, delivering within a couple of days from order. We will go back for more!
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Brilliant service and the friendliest delivery guys. Have already ordered from them again!
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Great service and plant quality was amazing! Highly recommend their service. Also, found them a better value for money versus another online plant retailer Iā€™ve used.
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The Stem is rated 4.9 based on 4,918 reviews