The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless service, super milk cactus, plastic pot a bit rubbish but suits plant well. Very pleased! Bought for myself but would make a fab gift!”

Helpful Report

“The plant was better than I expected. It looked exactly like the pictures.”

Helpful Report

“Very happy with the plants, lovely snake plants. Good packaging, very professional. I'm sure to use Stem again.”

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“I'm so happy with my new plants. They arrived on time, healthy and beautiful. More happy than I've imagined. Marvellous. Counting the days for my next purchase (Bird of Paradise is coming). See you soom! 😁”

The Stem 5 star review on 27th October 2022

Helpful Report

“Great quality plants and speedy delivery”

Helpful Report

“Ordered 5 lovely plants from you, and all of them came in amazing condition! I repotted them with varying soil compositions depending on the plant, as I want them to thrive, but I’m really really impressed with the quality of them. My favourites are Mr Crabs, my Umbrella tree, who already has new shoots after just a few days, and Wally my Peace Lily, who has such shiny leaves. Thank you for shipping such amazing quality plants, will be buying more when I have space!!”

The Stem 5 star review on 24th October 2022

Helpful Report

“Lovely healthy plants. Hand delivered and helpful updates. Very happy with my purchase.”

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“Beautiful plant! Really reasonable price and the pot fits perfectly. Delivery was quick and efficient. Very pleased with my new addition”

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“Made two orders. Plants orders most recently arrived well short of advertised height. Ordered a 35cm and 50cm plants, both >5cm short, which can be understandable, but the lane advertised as 100cm, arrived at 80cm height. Previous order arrived with plant looking quite rough. Disappointing.”

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“Fast delivery and very beautiful flowers. Thank you.”

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“My large cowboy cactus arrived in perfect packaging which had transported well and enabled me to remove it from packaging without getting spiked! I collect cacti and succulents and this was one I definitely needed in my collection!!! Thank you.”

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“Beautiful plants and fanstastic service!! The price is much better than if you buy in a store and their plants are very good quality. Have had them for a couple of months and they are still in great health!”

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“I ordered a chinese money plant and it came within 2 days! Really good service!”

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“The delivery time was very quick and the plant was in great condition”

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“Honestly…I couldn’t be happier! My three plants arrived happy, hydrated and healthy! What a gorgeous difference to my flat! I’ll be back for sure!”

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“Second time using The Stem, love the quality of the plants and the quick, personal delivery service. Plants are beautiful (particularly the orchid), thanks so much!”

Helpful Report

“My plants arrived very safely packaged and in great condition - will definitely be using The Stem again. Great service.”