The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely healthy palm excellent delivery.”

Helpful Report

“Prompt delivery, snake plant looks great.”

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“Lovely Areca palm arrived when ordered and was healthy and gorgeous! My only suggestion would be to have more choice of pots”

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“Great quality plants.”

The Stem 5 star review on 19th September 2021

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“Friendly company. Easy to order and delivery came on time and as expected. Great communications.”

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“I recently bought a number of plants and plant pots from the Stem. Ordering online and choosing a delivery date that suited me was super easy. The plants arrived bang on time and with a very friendly smile. They look beautiful and really healthy. The pots are just what i wanted. I highly recommend The Stem for great plants to be delivered to your door. I’ll definitely be buying from them again.”

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“The plant is amazing arrived in one piece no broken bits and looks great in its new home thank you”

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“No hassle to use. Really lovely healthy looking plants. There was a problem with their delivery van, but I received plenty updates & was impressed with the service. Cheers guys!”

The Stem 5 star review on 18th September 2021

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“great company delivered my plant to exactly where i asked they had just arrived when i got back home form work the plant itself very health however it wasnt boxed or wrapped up in anything which is quite normal for this type of business all good and would buy from again.”

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“I got a tall plant which arrived in very good condition with only a couple of brown spots in the leaves and a couple of branches had been cut off. The weight was exactly has advertised. Delivery was exactly as scheduled.”

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“I’m head to toes in love with all 3 of the plants (Bird of Paradise, A. Portodora & A. Giant Taro, beauts!!!). All of them arrived with healthy roots which is what I always check after getting new plants! The delivery was quick and efficient as well. I’ll definitely be ordering again 💚🐢”

The Stem 5 star review on 17th September 2021

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“The plants I got from the stem are amazing. Definitely will order more”

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“2 beautiful big healthy plants have taken pride of place in my home jungle. I highly recommend Stem, they provide a friendly and efficient service!”

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“The plant looks fantastic, initially ordered wrong size it’s too tall then arranged an exchange , Maddie was really helpful and now have the shorter one , it looks amazing in our living room . Thank you guys 👍👍”

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“I recommend these products, true to the description, very happy !!”

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“Absolutely in love with my new plants. It brings me great joy to look at them. Thank you The Stem. Brilliant and prompt delivery. Already plotting my next buys x”

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“The Bunny ear cactus arrived flawless and it's delightful! The other smaller cacti are equally nice. The seagrass planter is so nice as well, perfect for the cacti! Very prompt delivery and great customer service.”

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“Plants arrived in perfect condition. Great service and amazing plants & pots, thank you!”

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“Really beautiful terrarium. Love it”

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“Received a happy and healthy plant! On time and with plenty of care instructions”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews