The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants are gorgeous! The team have quick reply my queries and they are super nice! I recommend the Stem to those who would like to buy plant online!”

Helpful Report

“Fantastic service and the plants arrived healthy and in perfect condition. I’ve not received this level of service buying plant online anywhere else. Will be back for more”

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“Love my new additions to my plant family! All 3 plants are gorgeous, really healthy on arrival and great size for the price, so all in all fantastic. Communication post purchase about delivery was also great. Highly recommend and will buy from again. 😍.”

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“Bought a bonsai tree as a gift, the pot was lovely and of a great quality & the plant itself was perfect and had clearly been looked after and travelled well. Will Definitely be using The Stem again.”

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“I am very with my order. Even they had a supply shortage, they let me know about it asap, kept in good communication and I received my order in perfect condition. Many thanls :)”

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“Great service and plants are in perfect condition (someone asked me if one of them was real today because they were so perfect;-)). Will definitely order again.”

The Stem 5 star review on 2nd September 2021

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“Great choice, serious job, correct price. I'm happy with my first purchase.”

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“Great quality plants and also such a good price. Delivery was super quick could pick a slot in the next week - also the delivery person kindly brought it up all the way to the top (we live at the top with no flat). Having bought plants online around - Stem is refreshingly great value!”

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“Beautiful, healthy plant delivered in an environment friendly way with zero packaging. The time window was honoured too. Infact I've ordered two more.”

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“I have used The Stem for two gifts already and I am very happy with the website , the product and the informative process thank you!”

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“Very friendly people, I understand it is a small group of people but they are some of the most amazing people with some of the amazing specimen of plants. Extremely fast delivery and some of the best prices I have seen in a long time buying plants.”

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“Great service & fast response! Very happy!”

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“I bought three plants that I’m super happy with. They turned out nicer than expected/ the pictures. Will be my go-to place for buying plants in the future.”

The Stem 5 star review on 31st August 2021

Helpful Report

“Great service, greet plant! Fair prices and quick delivery”

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“Provided an excellent service. And the plant was superb, the hand written card was perfect for my beautiful boyfriend's surprise.”

The Stem 5 star review on 30th August 2021

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“Wonderful service and beautiful plants, will be using The Stem again!”

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“Amazing customer service and plants!”

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“Excellent plants at good prices. Easy to order on very clear web-site. Plant care information via scan is very useful. Good experience all round. Thank you, M”

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“Great plants and perfect service!”

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“One of my highlights this week was opening the front door to my order from The Stem! No excess packaging, literally just the plants in their pots and all of the plants were in amazing condition. They were all actually bigger and healthier than i expected, unlike previous orders i've had with other companies. Could not recommend them enough and will definitely be feeding my plant addiction with future orders!”

The Stem 5 star review on 27th August 2021

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews