The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really impressed with the efficiency of The Stem. I placed my order and less than 48 hours it arrives and was beautiful. I value the fact that a tree is planted for every purchase made which encourages me to return.”

Helpful Report

“The plants can only be described as majestic and sparked a lot of joy for our household!”

Helpful Report

“Great service and fast delivery. Good pots range”

Helpful Report

“Excellent Service”

Helpful Report

“Super quick and easy delivery. And the cactus we received looks amazing and very healthy!”

Helpful Report

“Fantastic service”

Helpful Report

“Fantastic company- beautiful plants and super helpful people - will definitely be buying through them again :)”

Helpful Report

“I ordered two plants and two pots, everything is perfect! The delivery arrived ok time and the plants where in great conditions.”

The Stem 5 star review on 13th June 2020

Helpful Report

“Bought 3 plants and they’re all beautiful and in great condition. Service was great and the website really easy to use :)”

Helpful Report

“Beautiful, big and healthy!!!”

Helpful Report

“Fantastic plant and pot - both are excellent quality and have made our home feel so serene!”

Helpful Report

“Love the new plants 🌱”

The Stem 5 star review on 11th June 2020

Helpful Report

“Excellent! So efficient, spot-on service, really quick deliver and my new cactus is great.”

Helpful Report

“Delivery was super quick and the plant is amazing. Its much bigger and in better health than any other plant delivery companies that I've used in the past. Really glad I chose to use the Stem and definitely will again! P.S I also love that you make it so easy to find pet friendly plants!”

Helpful Report

“I really love my plant. It was delivered very promptly and the plant looked exactly like the image on the website. James was very helpful with answering the queries I had about the product.”

Helpful Report

“Excellent service, just as described. Very fast delivery.”

Helpful Report

“Amazing plants and service am so happy thank you! Couldn’t recommend highly enough, came within like 3 days of ordering and perfectly packaged, plants are stunning and great value Thanks guys!”

Helpful Report

“Fantastic service! My plants arrived quickly and lovely big, healthy plants- 5*”