The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well-nurtured plants. Friendly service. And love the fact that they care about the environment and go that extra mile as a business to do things sustainably. Highly recommend.”

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“Unreal service. Will 100% be ordering again!”

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“Excellent communication of delivery times, excellent delivery process and so friendly! Amazing service :)”

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“I'm delighted with my new fern! My plant arrived beautifully wrapped looking fresh, vibrant and healthy. Lots of information was provided on how to look after my new addition. Communication from The Stem was helpful and informative throughout. Delivery was just as stated. I'll be back soon to make some more purchases! Thank you!”

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“I love my new plants. They came in amazing condition and the website is really helping me make sure they are taken good care of. Thank you Stem🙏🏻✨”

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“Love my ZZ 🌿 really beautiful!”

The Stem 5 star review on 11th February 2021

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“I loved my plant, they were very careful and the delivery it was great!”

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“Love The Stem! Awesome website, great customer service and amazing quality plants!”

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“Aaron and the team were really friendly. I’m very happy my new pot and plants. Thank you. Great service! I highly recommend The Stem.”

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“Fantastic service and absolutely love my plant! Highly recommended :D”

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“Fantastic service from The Stem. Lots of options, super speedy delivery and the most friendly delivery driver! Will 100% be ordering again!”

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“I received a trained philodendron as a gift, the plant is well trained to its pole and very healthy, the plant doesn't need to be repotted as soon as spring arrives which is great as this isn't the case with some other plant sellers, and the clay pot that it came with looks great. Look forward to more purchases from the stem!”

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“OMG I love my plants so much - so beautiful, so healthy ! I will be ordering again!!!”

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“I ordered a Heart-Leaf Philodendron which arrived in perfect condition. Would highly recommend !”

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“I am very pleased with my plants. They arrived on the scheduled day and followed my delivery instructions. It's an added bonus that they are delivered in an electric vehicle.”

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“I'm in love with my plants from The Stem, they are such healthy, wonderful plants. Lovely delivery service and really useful website. Will definitely be ordering again!”

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“Easy ordering and efficient delivery. Plant is in great condition too!”

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“I absolutely love my plant! Didn’t expect it to be delivered as it has been snowing, but it was! Thankyou Stem!”

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“Very pleased with the plant ordered.”

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“A big thank you to The Stem team for the amazing service, from ordering on the website through to the delivery. My friend loved the plant and pot, and said the delivery man was super friendly and the service felt really personal (something so rare these days)! They went the extra mile and managed to deliver at an earlier date so my friend could get her plant in time for her birthday (and the delivery man wished her a happy birthday :) Can't say enough positive things about The Stem and will definitely shop with them again!”

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The Stem is rated 4.9 based on 4,918 reviews