The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent ,well packed and delivered with care, very pleased with my products purchased from this company.. Thank you.”

Helpful Report

“I was very disappointed.. it did not look like the picture shown…”

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“Promptly delivered and well packaged. The plant was awesome and looks great in my living room. Would definitely recommend and use again.”

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“The fiddle leaf fig leave arrived on the scheduled day and was perfect. The plant was healthy and looked great.”

The Stem 5 star review on 14th August 2022

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“Brilliant flowers, quality! Convenient package and delivery. Thank you!”

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“Very good company quick delivery. Well packed.”

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“Easy to order Plants always in good condition Well packaged Helpful info”

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“Impressive plants which arrived in the best condition.”

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“Absolutely incredible !!!!”

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“Beautiful plants, arrived in great condition. Overall excellent service! :)”

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“Super happy with my new plant! Great prices and wonderful service.”

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“Beautiful, excellent communication and stunning plant will be buying more x”

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“Really fantastic sustainable company. Great range of plants and they were delivered in really good condition. Will order again!”

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“all fine, thanks, lynne”

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“Delivery was smooth and my peace lily was so beautiful and well-maintained when she arrived!”

The Stem 5 star review on 13th August 2022

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“Sent a review on wed by email”

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“Our new plants are gorgeous and were clearly well looked after. We've had a slight delay on one of the Calathea and we were informed in a timely manner that it was because the last one in stock wasn't looking as good as the company hoped. The plant arrived only two days later and is absolutely magnificent, worth the wait. Great service, thank you all!”

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“Plant arrived well packed and in excellent condition”

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“Fab plants so healthy and well packaged …. Many thanks.x”

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“The plants arrived in perfect condition. Really happy, we will be ordering again.”

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The Stem is rated 4.9 based on 4,918 reviews