The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received my beautiful money plant in excellent packaging. We'll protected and no plastic. Thank you very much!”

Helpful Report

“Unbelievable value, speedy delivery, carefully packaged, and the plant is beautiful, amazing quality, couldn’t recommend Stem more and will be ordering from them again.”

The Stem 5 star review on 17th February 2022

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“Great service and a really lovely bonsai tree at a good price!”

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“I was very amazed at the quality and service provided. I was so pleased and I will be ordering more plants. I ordered a flamingo plant and a cracked blue pot; it was delivered without package and in excellent condition.”

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“the Lava Umbrella tree is awesome, thanks team! Delivered on time, and in perfect condition.”

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“Beautiful plants, very reasonably priced. They were well packaged and arrived promptly. Would highly recommend 👌”

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“Excellent quality plant and great service, thank you very much and I will order with you again.”

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“Received my plant in excellent condition and larger than expected. Packed extremely well to. 10/10 thank you”

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“Really nifty. Came in a sturdy box well packed and was great as a gift for valentine's.”

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“My snake plant looks amazing thank you 😊. And loved that it was delivered by hand without packaging.”

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“Everything was perfect :) I love the plant and service was great. I would definitely buy from the Stem again! Thanks you”

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“Bought two plants, both lovely and healthy! Such good specimens.”

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“Very happy”

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“Excellent customer service. Good quality healthy plants received in beautifully presented sustainable packaging.”

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“Plant looks amazing, delivery was fairly quick. Great to deal with! No hassle ✌🏻”

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“Beautiful plants wrapped carefully and in mostly compostable card and string, delivered on time. Great value! - very impressed”

The Stem 5 star review on 16th February 2022

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“Absolutely delighted with the quality of the plants I ordered, fast postage and very well packed, I would definitely recommend to friends and expect many repeat orders👍👍👍”

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“Definitely love my new succulent aka cowboy cactus! It had some cob webs when it arrived but I guess that means it’s low maintenance:)”

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“Absolutely thrilled with the delivery I received! New to the plant culture but have friends who are green as can be, so I wanted to delve. Beautiful plants and the selection tool was perfect for me. Very intuitive and easy to navigate. Coupled with the photos and descriptions of plants, this all made choosing my 3 money trees/plants very convenient. I was so impressed with everything that I have now invested in The Stem!”

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“Beautiful plant, arrived in excellent condition and super healthy! Can’t wait to nurture my new baby!!! Thanks”

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The Stem is rated 4.9 based on 4,918 reviews