The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing plants! Custumer care and response is 5/5. Thank you!”

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“The plants were delivered on time and the quality is beautiful! I would definitely purchase from them again!”

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“Good service. Sorted a glitch in the order in process very quickly.”

The Stem 5 star review on 25th March 2023

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“What to say… The Stem, from ordering right through to receiving my plants, The Stem kept me up to date on the journey of my orders. My orders arrived well packaged and on date specified. The plants are much more than I expected and I’m very pleased with them🤗”

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“Excellent service and beautiful plants”

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“Ordered twice now from stem. Each time delivery was on time, plants arrived in great condition and looked lovely.”

The Stem 5 star review on 24th March 2023

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“Excellent all round. Terrific plants, well packaged and fast delivery. Thank you so much. Will order again.”

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“Sorry but I've not received it as yet FrancesEardley”

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“The plants are always beautiful and amazing. Plants are packaged securely and always delivered in perfect condition. James was amazing to help with some last minute changes with my order and made it happen.”

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“Plants delivered by The Stem have been consistently beautiful and delivered on-time. Their customer service has been outstanding. I appreciate this greatly because I’m ordering from outside the country for relatives in the UK, and they always make it very easy. My thanks to The Stem, I’ll definitely be using you again.”

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“ou rfirst order, one of the plants was damaged, Stem replaced without question and we are very pleased with the plants, they are very healthy and we will be ordereing again”

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“All 3 p!ants have arrived. Well packaged and in a healthy condition. Nice green leaves.”

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“Lovely plant and excellent customer service!”

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“Very good! Plant came really healthy and super fast.”

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“The plants arrive fast within the deadline. Everything was well packaged and within expected. Loved it.”

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“Arrived in perfect condition, lovely plant with new buds to come”

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“Plants look so healthy, beautiful and strong that always praised by friends. Excellent quality and will purchase again for sure.”

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“My plant arrived today. Amazing, healthy, as described, packaged well. Delivered on time. Excellent”

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“Excellent prompt service. I love my new plants and their fire clay pots too. I will be ordering again.”

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“Ordered a lovely plant to friends, but unfortunately courier left it on the door and it got stolen. Contacted The Stem and they kindly arranged for another delivery with no issues, which meant happy friends. Thanks and would certainly use again”

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The Stem is rated 4.9 based on 4,918 reviews