The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with my easy to look after house plants. Perfect condition on arrival and size as expected. Definitely recommend and will use again. Many Thanks”

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“Nice plant and good service”

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“Great service and delivery, very pleased with my new plants thank you very much”

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“I’m so happy with my new plants! Thanks team!”

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“Love my plant.. healthy and wonderful. Thnx”

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“Plant looks great, friendly delivery within the promised time slot.”

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“Excellent service, quick delivery and a fantastic product. Thank k you!”

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“Excellent service”

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“Plants delivered with perfect care.”

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“Really gorgeous and easy to use website with some really beautiful plants! But what really blew me away was their fantastic customer service! Unfortunately one of the plants I had ordered was not looking too healthy on the delivery day, so before sending it, Maddie got in touch with me to let me know offer me a replacement plant they were going to send instead. As ALL of their plants are so fabulous the new replacement plant she sent was just as lovely and the delivery process itself was super quick and flawless! Would definitely order from here again and recommend everyone else does too!”

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“Very happy with my new plants . They were delivered with care and left in my front door. Quality of plants are really good and size of plants were really good as beyond my expectation.”

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“Amazing customer service, beautiful plants, very happy with the experience I had with The Stern, I really recommend them for any special occasion.”

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“Personal delivery to place of work with gorgeous plants. They suit my living area so well.”

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“Great communication and perfect plants. Thank you!”

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“Pleased with my plants, as always! Fast delivery and our plants have lasted very well so far!”

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“Lovely plants and friendly delivery. I find the care instructions super helpful. My plants and I are getting along so far. They arrived healthy and happy and I intend to keep them that way!”

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“I gave Scarlet Star to a work colleague. She sent me a photo when it arrived and it was packaged up so beautifully - looked like a really stellar gift!”

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“Wonderful plants and excellent customer service. James arranged for our delivery to arrive in time for a special event which we were so appreciative of. The pots are lovely too and excellent quality. Thanks again guys.”

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“From order to delivery there was full updates regarding everything. Came early on the day and the plants were packaged well”

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“Really Happy with my Areca Palm which arrived in great condition:)”

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The Stem is rated 4.9 based on 4,918 reviews