The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants were delivered in perfect condition and they were beautiful. The service of the team is friendly and helpful. I would highly recommend.”

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“Delivery was pin time and really lovely, the plants look beautiful.”

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“What differentiates The Stem from other companies in the industry is that they let you choose the delivery time and day. This is probably because they are still a small company starting out, but nonetheless it's great and convenient. Delivery was free, quick and on time. I ordered the Cowboy cactus which was quite large and tricky to handle, arrived in great condition. Great quality plants, great team and fast sustainable delivery methods. Kudos to The Stem! Keep up the good work :)”

The Stem 5 star review on 26th February 2021

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“Fast delivery and all was well!”

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“Very nice parlour palm. Delivery man was so pleasant and wished me a happy birthday! Would highly recommend this firm.”

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“I can only say Wow! What a beautiful money tree hand-delivered with such opulent wishes. Thanks for your fantastic service and support!”

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“Amazing service and gorgeous plants as always! Thanks guys”

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“Superb service and delivery I have experienced in ordering plants online! Stunning plants. Love, love, love! Will be ordering only from The Stem in the future.”

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“Fab service; Lovely quality plants & efficient delivery. My purchases are already brightening up my home office space. Solid investment for where I now spend 80% of my time!!”

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“Bought as a housewarming present. Easy to order, quick delivery, good value. Plant looks super healthy and my friend loves it!”

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“Really happy with my plants, great quality and the person who delivered to us was so lovely! Fast delivery and amazing customer service.”

The Stem 5 star review on 25th February 2021

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“So so happy with The Stem! A lovely company. Really appreciated the delivery options of being able to pick what day you receive your plants, and esp. the fact they arrive in an electric van! And i read that they plant a tree for every order so that’s another lovely plus.”

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“Excellent service and a great selections of plants! The note was beautifully hand written and I loved the fact you could pick your delivery slot. Top work!”

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“Loved my experience! My plants came beautifully and securely wrapped, and the plants themselves were gorgeous! So happy with them in my new flat. Aaron who delivered them was also nice and friendly”

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“Excellent quality and excellent delivery service”

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“Great delivery service and the plant was beautiful and healthy looking when it arrived. Only had it a few days but so far so good! The vivid green really brightens up my house - thank you!”

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“Great service from The Stem team. Thank you!!”

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“Fantastic service! Wish I had been given a shorter window in which my order would arrive but not a big deal! Really happy with my plant and hopefully it lasts!”

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“Absolutely an amazing service! Really happy with my plants and your tips on your YouTube channel are so helpful! Thank you 🙏🏽”

The Stem 5 star review on 24th February 2021

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“Amazing service, delivered on time and all plants were in immaculate condition and wrapped in cute paper! Delivery driver was polite and just lovely! All round great shopping experience!”

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The Stem is rated 4.9 based on 4,918 reviews