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The Stem Reviews

4.9 Rating 4,918 Reviews
98 %
of reviewers recommend The Stem
Company Reviews Product Reviews
1,214
 Questions Insights Metrics Info
4.9
Based on 4,918 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Stem Reviews

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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Sonia S
Verified Buyer
“I bought the white Christmas cactus, I am delighted, it's beautiful and in really good condition, lovely size, 😂 I have everything crossed as I bought as a Christmas present, hopefully I can keep it healthy until then x”
Helpful Report
Anonymous
Verified Buyer
“Great delivery, lovely plant and pot!”
Helpful Report
Margaret P
Verified Buyer
“Quick delivery, good prices and plenty of choice of plants. Love the stem.”
Helpful Report
Alejandra C
Verified Buyer
“Excellent service! Plants arrived promptly and in great condition. There was an issue with my gift card not going through and James sorted it quickly for me.”
Helpful Report
Christina W
Verified Buyer
“My plant was better than expected and beautifully packaged. My Sister and I are gob smacked at the quality of the plant. Easily a 5 star review 🙂”
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Belinda J
Verified Buyer
“Beautiful plant and arrived in perfect condition. Thank you!”
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Christine B
Verified Buyer
“Beautiful plants in good condition and they arrived on time! 🌿”
Helpful Report
Verified C
Verified Buyer
“The Stem team were really helpful and delivered beautiful plants which we gave to speakers of an event as gifts.”
Helpful Report
James E
Verified Buyer
“Nicely packaged in boxes, parcel paper and string. Looking forward to getting green fingers looking after the plants.”
Helpful Report
Anonymous
Verified Buyer
“Beautiful plant pot. Swift delivery and great communication.”
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Louise S
Verified Buyer
“We love our new plants! , they arrived safely and secure , come with instructions on how to maintain, was a pleasure from start to finish we will definitely order again!”
Helpful Report
Zarine O
Verified Buyer
“Absolutely Superb quality plants! Beautifully packed and quick delivery. Thank you to The Stem! I'm delighted.”
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Conna O
Verified Buyer
“Absolutely love it, plant is thriving”
The Stem 5 star review on 28th November 2022
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Anonymous
Verified Buyer
“quick delivery. Very efficient.”
Helpful Report
Anonymous
Verified Buyer
“One of my plants was damaged in delivery. My complaint email was answered super quickly and resolved without any fuss.”
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Martin L
Verified Buyer
“The Stem came highly recommended to me . The service is very good but the product was unbelievably poor . It bore no comparison to the tree my friend ordere . I gave it away the next day . I can’t refer the company based on the product which on its way out . A total loss of money to me .”
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Anonymous
Verified Buyer
“The plants arrived safely, quickly, and perfectly! Absolutely love them — will definitely be buying any plant gifts (for friends or for myself) from The Stem!”
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Curtis C
Verified Buyer
“Amazing speed of delivery an really well packed. Very happy with my purchase's and they actually exceeded my expectations. 3 wonderful plants. Ill defo be back.”
Helpful Report
Fahimeh M
Verified Buyer
“I love my plants they arrived on time fresh and beautiful 🤩”
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Linsie D
Verified Buyer
“Amazing quality of plants. I am very impressed. Well packaged and speedy delivery. Thank you.”
Helpful Report
The Stem is rated 4.9 based on 4,918 reviews
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