The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent plants and speedy delivery”

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“Great company with great customer service. Really highly recommended !!!”

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“My plants came in such good condition! Absolutely love them, and the value for money is amazing too. Definitely will be recommending to friends and family - plus will be back to get more!”

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“Easy to use website, great communications and a seamless delivery. The plants and pots look great and we will definitely use again!”

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“Prompt delivery however the plant was very poor quality. Losing leafs from day one I have an experience with this particular plant and never before had problems like that. I need to order a new one now. Very disappointed.”

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“This has been my first purchase from The Stem and I am very pleased with the two indoor plants I bought. I confess that I was a bit worried about buying on line, but they are perfect and arrived exactly as arranged. You have such an excellent range of plants and the advice you offer on plant care is much appreciated. I shall certainly be back.”

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“Love my indoor plant....Perfect for my TV Room. Will certainly order more plants. Thank you.”

The Stem 5 star review on 9th October 2021

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“The plants are amazing! The price is nice! I recommended the company to my friends! Thanks a lot, very happy!”

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“Great choice of plants, very good prices and speedy delivery compared with competitors. The plants look great!”

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“Great plants, amazing service! I keep coming back to the Stem because they truly bring plant happiness :)”

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“Love my plants! They look very healthy and much taller than I thought they would be. Also delivered on time by a very friendly driver. No plastic wrapping either. Thank you.”

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“The quality was fabulous! Also it's delivered exactly same day as I requested.”

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“I am very happy with The Stem, I could select my plant among a big variety of choices. The delivery was arranged on time and there was also communication upon the exact delivery time. Thank you The Stem for making my house more flourish!!!”

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“An absolutely beautiful and healthy plant arrived. I love it.”

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“Good experience!”

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“Thrilled with my plants. They arrived in beautiful condition and just hope I can keep them like that!”

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“Ordered a few plants and they are all awesome. Really great quality plants and pots. Would highly recommend!”

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“Excellent plants and excellent service. Telling all my friends in London about The Stem!”

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“Great selection, price, and care advice. I have ordered 5 plants over the last few months. They have all been delivered in great quality and are thriving!”

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“Love my new plants!!! This was a second time I purchased a bundle of plants. From ordering to delivery the whole process was stress free.”

The Stem 5 star review on 6th October 2021

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The Stem is rated 4.9 based on 4,918 reviews