The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality plants delivered to my door”

Helpful Report

“What a fabulous concept. I have ordered from this company twice now and both times was impressed by their excellent range and the prompt delivery of lush and beautifully packaged plants/trees. What they offer has huge appeal to someone like me who does not have a car to collect and transport large plants and both times the delivery hugely brightened up my day whilst new to London, and a London apartment. Will order from these guys again, for sure. Thank you!”

The Stem 5 star review on 27th October 2021

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“As co super pleased with the service and the beautiful plants thanks”

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“I love plants and I’m so pleased that I discovered The Stem. You can tell that all their plants are raised with care and attention, I’ve had 7 in total, I made a repeat order as I was so impressed by the quality of the plants, I just hope that I can care for them as well as the team at The Stem. If you love plants too you can’t go wrong with The Stem. Their website is also full of helpful hints and tips. Cheers guys 👍👍”

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“My plant arrived in perfect condition and was far more bushy than plants I've bought from other places. A great service!”

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“Received some rather lovely new plants very quickly and at an affordable price! Would absolutely use again.”

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“Really good service. Highly recommend”

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“Very easy process and loved my delivery of plants. Would highly recommend :)”

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“Brilliant communication & service. Highly recommended !”

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“Great selection of houseplants to choose from, clearly labelled as pet friendly where applicable. Delivered exactly on time in a beautiful pot - very impressed, will definitely order again”

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“I love my new plants, they are doing excellently! The hand delivery was also great and meant there was little to no excess packaging which is a big plus for me”

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“Lovely plants which always arrive in good condition. Website is very helpful too with lots of useful information about the different plants which makes it easier to order.”

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“I received my plants when promised and they are really nice. Thank you”

The Stem 5 star review on 22nd October 2021

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“Plant was healthy and happy when it arrived. I love it! Delivery was fast with no damage to the foliage. Would love to see a more diverse pot range next time as well.”

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“I was impressed with the quality and sizes of the plants we had chosen for our new home. The plants were well and packaged delivered nicely thank you and pleased we could support a small business”

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“Great service, arrived quickly and in great condition. Very pleased with my purchases”

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“I bought a large plant as a gift for a dear friend. The purchase was easy and the service great. I changed my mind about the card being attached customer service was quick friendly and very helpful. My friend loved the plant it was delivered well and is a beautiful plant”

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“Very healthy looking plant, exactly as described and delivered as promised. Very happy with my purchase and the service received.”

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“Wonderful plants. Friendly, kind delivery from Madi :-)”

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“Delivered earlier at my request, fantastic communication and customer service. Would highly recommend.”

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The Stem is rated 4.9 based on 4,918 reviews