The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plant looked healthy and was hand delivered with care. Would fully recommend”

Helpful Report

“Perfect gift Everything was smooth and the plant is gorgeous 😁👌🏻”

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“Thank you for my beautiful new plant! She's called Fern and everyone congratulates us on how beautiful she is. She's really elegant, has a very chic pot and the best thing is knowing that a tree has been planted by The Stem in conjunction with us enjoying our new plant in our home. Thank you! PS Even the delivery person was lovely!”

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“I loved the service: website, delivery man, plant and planting a tree with every order. Only issue was arriving 10 minutes after allotted time slot but the delivery man was super friendly. I have already recommended The Stem to friends”

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“The delivery was as promised, charming delivery guy and the plant couldn't be any better. Healthy and bigger than expected.”

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“Speedy delivery - plants are very healthy looking - very pleased!!”

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“My new plant arrived in perfect conditions, and the person who delivered it was super nice! He also contacted me to inform me that due to the traffic he would have been a bit late. So kind!”

The Stem 5 star review on 17th September 2020

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“Plant arrived in good condition and larger than expected! Just an FYI there’s no packaging so you need to be in to collect, but this avoids unnecessary waste”

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“Gorgeous plants and the guy that delivered them was super happy! Brightened my day”

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“Plant ordered was of good quality and there was no problem in changing the pot for a smaller one to the one ordered”

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“Love my new plant, great service, will be back for more!”

The Stem 5 star review on 15th September 2020

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“Quick delivery, with the friendliest delivery driver and beautiful plants!”

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“Very nice plant, great delivery service!”

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“I am the happy recipient of an Areca Palm which was a birthday present. It’s simply gorgeous! The delivery guy was fantastic and made my day. I’ll definitely be buying from you and recommend to everyone.”

The Stem 5 star review on 14th September 2020

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“Lovely plants, good prices and what’s helpful when you chose plants you can chose a correct size pot easily. Thank you”

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“Easy, quick and great prices! Very satisfied!!”

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“Super quick delivery and the plants are STUNNING! Such a great addition to my room 🧚🏻‍♂️ Will order again in the future for sure!”

The Stem 5 star review on 13th September 2020

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“Beautiful healthy plant, delivered within the agreed slot by a courteous driver. Will be the first on many I buy I'm sure!”

The Stem 5 star review on 12th September 2020

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“Very pleased with my order. The ZZ plant is gorgeous and the customer service and delivery experience was very good. I will definitely order again!”

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“Wonderful personal service , plant was delivered beautifully packaged and it felt very special .thank you”

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The Stem is rated 4.9 based on 4,918 reviews