The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and efficient communication, thank you! Got this delivered as a gift for my friend and she loves it.”

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“Excellent service! Lovely plant and on time! :)”

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“Plant is looking beautiful and delivered on time. It’s my first plant ever so I hope I’ll manage to take good care of it :)”

The Stem 5 star review on 14th November 2020

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“Really happy with my plants, they’re in great condition and pots are excellent 🥰🥰”

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“Gorgeous indoor pots! So tough to find any decent ones online & these are perfect - highly recommend”

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“I am in Canada and my bestie is in the UK. The Stem made it totally seamless to have a beautiful gift delivered to her for her birthday. It was a big hit- thanks so much!!”

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“Arrived quickly, delivered by a charming smiley face, plants are gorgeous quality. Beautiful service. Highly recommend.”

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“I was happy with the website and the promptness of the delivery!!”

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“Amazing plant I love it!! And super friendly delivery, so excited thanks guys 😁😁”

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“Excellent service and very happy plants! I very much appreciate the care tips, I was looking specifically for plants that can handle full sun and they had a good selection.”

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“Beautiful, healthy plant arrived at my house in its lovely pot and lots of instructions on the site on how to care for her 10/10”

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“Very beautiful plants, exactly as expected. So happy with them.”

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“Was extremely happy with my areca palm and the service is top quality, will definitely purchase from here again”

The Stem 5 star review on 13th November 2020

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“Amazing service, needed to change my delivery date and the team were really accommodating and got back to me quickly! Great plant and pot too! Thank you”

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“The plant i bought is beautiful.”

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“Amazingly kind delivery staff, so bubbly and friendly!”

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“Super happy with my new plants from The Stem. A huge thank you to the cheery guy who dropped them off! I’m not a plant expert and feel like the Stem will be able to support me if my plants look unhappy at all. A great service for a novice like myself.”

The Stem 5 star review on 12th November 2020

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“Plants and pots are lovely - great value and in excellent condition. Also reviewed great customer service when I emailed about my order. Will definitely use again!”

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“The loveliest smiley service I’ve experienced! The plants are lovely and we will be back for more. Thank you The Stem!”

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“Thanks so much! I absolutely love the English ivy plant I offered. The lady who delivered it was super nice and friendly. Will definitely order here again! Thank you!”

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The Stem is rated 4.9 based on 4,918 reviews