The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my plants. So very healthy and shiny. Need more ♥️”

The Stem 5 star review on 3rd February 2023

Helpful Report

“I brought this plant for its air purifierand to help reduce the damp and moisture from the air in the bathroom and love it 💚 Kind regards Samuel Hammond”

Helpful Report

“On time on budget on target ! Thank you !”

Helpful Report

“They are lovely!!! Well done”

Helpful Report

“Very healthy, beautiful plants. Thankyou, I will be ordering from you again”

Helpful Report

“Hi - I'm delighted with my new aspidistra - it's flourishing!”

Helpful Report

“Good plant.”

Helpful Report

“Brilliant, three healthy great looking plants delivered really quickly , I’ll be doing business with Stem again for sure and I don’t normally write reviews 🖖”

Helpful Report

“Wonderful plants that are large and healthy. Wrapped with care for delivery.”

Helpful Report

“You sent me the wrong plant I ordered a clusia princess got calethral”

Helpful Report

“Lovely healthy plants and well packaged too”

Helpful Report

“Lovely plant in very good condition, and for a great price, was able to choose delivery date and delivered on time Also well informed about the delivery 👍”

Helpful Report

“Excellent packing, good quality plant. Thank ou”

Helpful Report

“I'm so impressed with my order. The Web site was easy to use and my palm, was beautiful and healthy. Definitely use you again.”

Helpful Report

“I love house plants and this website is great :)”

The Stem 5 star review on 2nd February 2023

Helpful Report

“Delivery was a day late and the driver had just left it outside the front door whilst I was out, which was fine. The plant itself looked very unloved and sad when I opened the box. It's pretty depressed looking at the moment and the soil and plant were both more on the dry side and will need some TLC.”

Helpful Report

“Quick efficient service. Good arrived in perfect condition. Well packaged. I asked for a morning delivery and it arrived my DHL as requested. I ordered a worm orchid and bowl. The plant was in good comfy and had lots of flowers and about a dozen buds waiting to flower. All in all a very happy customer. And my mother is going to buy more as she was so happy with her press”

Helpful Report

“Amazing value fantastic product delivered on time and well packed will certainly recommend to all my friends and family Thanks team stem”