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Social Cat Reviews

4.7 Rating 2,110 Reviews
94 %
of reviewers recommend Social Cat
4.7
Based on 2,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Social Cat Reviews
Anonymous
Anonymous  // 01/01/2019
I was hoping for more opportunities. The website is very easy to use.
Helpful Report
Posted 13 hours ago
It was both good and bad. Some influencers were very good at getting back to you and being proactive while others were nonresponsive whether after they showed interest and even when I sent them my product and I never heard from them. I feel those influencers need to be flagged and put on probation.
Helpful Report
Posted 1 day ago
quite expsensive
Helpful Report
Posted 3 days ago
I have been using Social Cat for a few weeks now as both a creator and a brand. I wanted to see how both sides work. It's a great tool to faciltate introductions. It is free as a creator to use and a paid service if youy are a brand. I'm not 100% the value is there as a brand as the fee is quite high. And if issues arise between brand and creator, then you are on your own to sort it out.
Helpful Report
Posted 1 month ago
Thank you for your review, Damian! 🌟 It's great to hear that you’re exploring both sides of the platform. We appreciate your feedback regarding the value as a brand. Your insights about the resolution process are also valuable, and we’re continuously working to enhance support for both creators and brands. If you have any suggestions on how we can improve, we would love to hear them!
Posted 1 month ago
Social Cat has been very helpful to me as a creator to collaborate with brands. The only thing that bothers me is that the company is very focused on the brands, not as much on the creators. The ads are offensive, showcasing creators as usable, creating a mindset that favors taking advantage of them. I also don't like that there are very few options for filtering opportunities and organizing messages.
Helpful Report
Posted 2 months ago
Thank you for your valuable feedback! 😊 We're so glad to hear that Social Cat has been helpful for your collaborations. We truly appreciate your thoughts on areas for improvement, and we’ll take your suggestions into consideration as we continue to enhance the platform for both creators and brands.
Posted 1 month ago
I wish there is more offers to apply.
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Posted 2 months ago
Hi Natalia, you can always explore our "Opportunities" section to find more campaigns that match your preferences. We have a wide range of available collaborations waiting for you!
Posted 2 months ago
There are some good opportunities if you are small and want gifting. However, the user experience is quite a challenge. Perhaps the company will get some support to start an app. I think it will help to streamline things.
Helpful Report
Posted 3 months ago
Thank you for sharing your feedback! We’re glad to hear that you’ve found some great opportunities for gifting. We also appreciate your input on the user experience, and we understand that it can be a challenge at times. We’re always looking for ways to improve and make the platform even more user-friendly, and your suggestion about an app is noted. We hope to continue enhancing the experience for all creators. If you have any other thoughts or suggestions, feel free to share them with us. We’re here to listen!
Posted 2 months ago
Great way to meet influencers, too expensive to continue though.
Helpful Report
Posted 4 months ago
Thank you for your feedback! We understand that cost is an important consideration, especially for small businesses. Our pricing is designed to reflect the value and features we provide, making it easier for you to connect with influencers and streamline your collaborations. 🙏 If you're looking for a more budget-friendly option, you can consider opting for gifted collaborations, which can help you continue working with influencers without the financial strain. We’re always here to help you make the most of your experience!
Posted 3 months ago
The trial period is great although you need to email support if you want to keep your account active without paying so that you can see your collabs through. Of the 4 creators we shipped product to, two of them created acceptable content, one was very elementary, and one completely ghosted us. I'd imagine it takes longer than the 7-day trial to sift through their search results to find quality creators.
Helpful Report
Posted 4 months ago
Thank you for your feedback! We just wanted to clarify that the trial period is designed to give you a glimpse of our creators, the platform, and its features. It’s not meant to cover the entire process but rather to help you decide if Social Cat is the right fit for your brand. We hope this helps, and we’re always here to support you in making the most of your experience!
Posted 3 months ago
My experience was fine. I did the free trial and one month at the second tier. I had one campaign and ended up completing 2 full collaboration, sent 3 gifts out and one creator completely ghosted me and never completed discussed deliverables. I have a specific audience due to my price point and the “applicants” (for the most part) did not match my audience needs. Also, some that show up as applied on my end had no interest in actually working with me or seemed like they hadn’t really even applied. Very expensive for what it accomplishes and for a niche brand would prefer to just find the partners organically.
Helpful Report
Posted 5 months ago
Thank you for sharing your experience, Daphne. I'm really sorry to hear about the issues you've encountered. While we strive to facilitate connections and thoroughly vet each creator, it's important to note we can't oversee every aspect of the collaborations or vouch for everyone's professionalism. However, please know that we take this matter seriously, which is why we have a process in place that automatically sends a series of reminder emails to creators once the posting date has passed. If they remain unresponsive or fail to fulfill their collaborations, it may result in their being banned from our platform to prevent similar situations in the future. Also, we have a Search tool that allows you to filter creators that will match your preference so that you can directly invite them to join your campaign. 🙏
Posted 4 months ago
I have been using social cat for a month. I’ve met some nice influencers I’ve also met some lazy ones and some scam artist who took my product and told me she didn’t receive it but UPS says she did receive it and she signed for it. I reported it and no one got back to me I’m considering changing to another influencer group because I’d rather pay more money and get better quality influencers to work with.
Helpful Report
Posted 5 months ago
Thank you for sharing your experience, Charlene. I'm really sorry to hear about the issues you've encountered. While we strive to facilitate connections and thoroughly vet each creator, it's important to note we can't oversee every aspect of the collaborations or vouch for everyone's professionalism. However, please know that we take this matter seriously, which is why we have a process in place that automatically sends a series of reminder emails to creators once the posting date has passed. If they remain unresponsive or fail to fulfill their collaborations, it may result in their being banned from our platform to prevent similar situations in the future. 🙏
Posted 4 months ago
While the platform is great for offering a variety of brand deals to creators, one major drawback is the lack of paid collaborations outside of commission-based opportunities. Many creators, myself included, want to be compensated for the time and effort put into creating content, as commission alone isn’t always guaranteed income. When I signed up, I expected more flat-fee collaborations, so it’s a bit disappointing that those are limited. Overall, Social Cat is a good platform, but more options for upfront, guaranteed payments would make it much better for creators.
Helpful Report
Posted 7 months ago
Thank you for your review! We value your feedback and support. We understand the importance of guaranteed payments and will consider your suggestion as we work to improve our platform and enhance our user experience.
Posted 7 months ago
Opportunities all sound great but responses from the companies are pretty low. Also the opportunities don’t seem to update super frequently so you run out of things to apply for. But so far the brands and products I’ve worked with have been great
Helpful Report
Posted 7 months ago
Thank you for your feedback! We’re glad to hear you've had a positive experience with the brands and products. We understand your concerns about response rates and the frequency of new opportunities, and we’re working to improve both. Your input is valuable and helps us enhance our platform.
Posted 7 months ago
I like Social Kat for its easy-to-navigate website and the requirement for companies to provide campaign details. Some companies don’t provide enough information, which I think hurts them, but overall, Social Kat stands out in this regard compared to other platforms. However, there are significant drawbacks. Businesses can mislead creators from the beginning, have them sign a contract, and then change or add deliverables afterward. When this happens, creators cannot cancel the contract unless the business agrees to do it on their end. If they do, the business must provide a reason, which by default results in the creator receiving a one-star review, even though the business was at fault. Additionally, creators have no ability to review the business and warn others. This situation leaves me feeling uncertain about using Social Kat, as I never know when or who might display misconduct, potentially damaging my reputation unfairly.
Helpful Report
Posted 8 months ago
Ruth, thank you for sharing your experience with us on Social Cat. We appreciate your feedback and are happy to hear that our platform helps you manage your social media presence. We are continuously working to improve our features and make Social Cat even better, and we will consider your feedback. If you need help or have any questions, feel free to reach out to us. Thank you again for your valuable feedback and for being part of the Social Cat community.
Posted 8 months ago
It is a good platform but it has kinks to work out and it needs an actual method of contacting someone for assistance (I couldn't find one). There are issues with really quick deadlines being enforced that aren't part of the deal, where they threaten to remove you as a creator, but the brand isn't expecting content and is totally fine with the deadline discussed. I also think their average impressions per post is skewed, if you have hundreds of posts it should calculate more recent posts indicative of your current engagement rate to reflect your current worth to brands. The average seems off.
Helpful Report
Posted 9 months ago
Ashlee, thank you for sharing your feedback with us. If you have any questions or concerns, you can email our team at joe@thesocialcat.com anytime. We are always happy to help! Regarding the deadlines, we want to clarify that we only send reminders about content posting deadlines, not 'threats'. Our reminders are based on the creator's agreement with the brand and the status of their collaboration. As for the metrics, they are imported directly from Meta. We will be reaching out via email to address your concerns and ensure we can help. Thank you! 🙏
Posted 9 months ago
So far we have only received two sales total from influencer marketing with social cat. I hope that changes.
Helpful Report
Posted 9 months ago
Thank you for your review and feedback, Dannet! We appreciate your input and understand that obtaining results can take time. Since you joined us this month, it's important to allow the process a bit more time to see more results. 🙏 If you need any help along the way, don't hesitate to contact our support team.
Posted 9 months ago
The Social Cat app for brands to find micro influencers is OKay. It feels like all the nuts and bolts are in place, but overall it's a little clunky. It seems to have been designed for a specific workflow, but it's just needs some improvement to help influencers and brands have a very clear checklist and be accountable to keep things moving. The inbox is buggy as hell, content never loads so most influencers just communicate outside the app. There's no way to pay inside the app, so it's all a bit weird. It's a LONG way from being a streamlined product like Fiverr or Upwork - the team really needs to look at these as a north star. The biggest beef however is just the way Social Cat markets their product - constantly saying $10 per collaboration or $99 a month for 10 ads, etc. That price is only to connect with influencers, not actually paying them on average $100+ per video. Trust is important with customers, be more transparent right up front from marketing to product.
Helpful Report
Posted 10 months ago
Thank you, Mick, for sharing your honest feedback with us. We appreciate your insights and have taken note of your concerns. We are committed to improving our platform, and your feedback is essential to us in this process. We are working on fixing any minor bugs you might have experienced and making the experience better and smoother for all our users. We also reached out to you via email to address all your concerns and assist you further. 🙏
Posted 10 months ago
I had issues with later delivery from influencers. I reached out to the social cat team a few times but there was a delay in responding to my concerns about this. I only wanted a one month package, but I will have to pay for an extra month in order to actually get delivery of the content that is arriving late.
Helpful Report
Posted 11 months ago
Thank you, Hayley, for taking the time to share your feedback with us. We apologize for any delay you may have experienced and want to assure you that we take your concerns seriously. One of our team members will email you to address any questions or concerns you may have. Our goal is to ensure you have a seamless and positive experience with us!
Posted 11 months ago
It’s still very new to me, but I have had somewhat successful, had a few brand reach out but then never messaged again but so follow all the way through which is good. Worth a try for sure
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Posted 11 months ago
Thank you so much for taking the time to provide us with your feedback, Ryan! We're happy you decided to give Social Cat a try and will continue working on improving the platform and bringing more exciting opportunities. If you need any help along the way or have any concerns, don't hesitate to contact our team. We are here to help!
Posted 11 months ago
Social cat is a great platform to work with brands! Just wish more brands replied back :)
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to share your feedback, Sophie! We are happy to hear that you're enjoying Social Cat! Our top priority is ensuring our community is happy and satisfied, and we'll continue working to improve all aspects of our platform. Thank you once again for your kind and honest feedback; we really appreciate it!
Posted 1 year ago
Social Cat is rated 4.7 based on 2,110 reviews