Name: Social Cat
Rating: 4.74

“Only received from one out of five collaborators. Receive lots of spam bought accounts reaching out directly on Instagram wanting money second out of five collaborator keeps promising. Video still have not received it. Was a waste of product and a waste of time for a small business. You need to do a better job vetting the collaborators so lots of reviews on plenty of collaborators from businesses who experienced the same problems.”

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Posted 1 day ago

“I was disappointed with my experience using social cat. The platform was not easy to use, did not seem to notify influencers well (many were unresponsive) and did not give me better results than just reaching out to influencers organically”

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Posted 3 days ago

“Huge waste of money.”

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Posted 1 month ago

Thank you for sharing your thoughts, Brian. I'm sorry to hear that you feel your experience wasn't worth it It’s definitely not the feedback we aim to receive, and your perspective is important to us. If there are specific aspects of our service that you found lacking, I’d love to hear more so we can address them. Your insights can help us improve, and we genuinely want to make it right for all our users. Please feel free to reach out with any further comments or concerns! hello@thesocialcat.com

Posted 1 month ago

“Brands are not enforced to pay once they receive your video”

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Posted 1 month ago

Thank you for your feedback, Stormy. I understand your frustration regarding the enforcement of payment for videos. We strive to create a platform that is fair for both brands and creators, but managing commitments can be challenging in influencer marketing. While we do provide guidance on best practices for collaboration, we cannot enforce payment post-delivery as we rely on mutual respect and agreement between brands and creators. We appreciate your insights and are committed to continually improving our platform. If you have any further concerns or suggestions, please feel free to reach out—we're here to listen and help!

Posted 1 month ago

“SocialCat is a good service to connect with micro influencers who deliver paid or gifted UGC. Happy with the one influencer I engaged. Less happy with the caliber of people expressing interest in working with the brand - lots of interest from completely irrelevant influencers who seemingly don’t care who they partner with. I rate SocialCat 4/5 but I’m giving a 1/5 after being repeatedly bugged to leave a review. One email to request a review is fair enough, but two or three is pushing it.”

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Posted 1 month ago

Thank you for your feedback, Jay. We genuinely appreciate your input and I'm glad to hear you had a positive experience with the one influencer you've engaged so far. Whilst we aren't able to stop people applying for your campaign- I think this shows you have a great product that a lot of people want to try out! Kudos! Apologies on the multiple invites- these are automatically sent through a third party- we're currently looking into this! We'll take the 4 stars for the product though ✨😉

Posted 1 month ago

“TERRIBLE. The content creators either ghost you after taking your products or they produce low quality videos. And support team can't help you either. HIGHLY disappointed with paying for the subscription and also losing money on sending my products to the scammers. The 'content creators' are not vetted and nothing can be done once you send and lose the products. The so called contract provided on the website is also fake. No one adheres to the contract. Its a terrible platform. DO NOT GET SCAMMED!”

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Posted 4 months ago

Thank you for sharing your experience, Stephanie. I'm really sorry to hear about the issues you've encountered. While we strive to facilitate connections and thoroughly vet each creator, it's important to note we can't oversee every aspect of the collaborations or vouch for everyone's professionalism. However, please know that we take this matter seriously, which is why we have a process in place that automatically sends a series of reminder emails to creators once the posting date has passed. If they remain unresponsive or fail to fulfill their collaborations, it may result in their being banned from our platform to prevent similar situations in the future. 🙏

Posted 4 months ago

“I did not find that most the influencers of great quality. There were not enough in my category either. My emails to Joe were left with no response.”

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Posted 5 months ago

Thank you for sharing your feedback with us—it’s always valuable to hear from our users. Please know that we have a strict approval process for creators, with our team manually vetting each one to ensure quality. That said, we are actively working on expanding our network to include more creators across a broader range of niches to better meet the diverse needs of our users. If there’s a specific category you’re looking for or any way we can assist you further, please don’t hesitate to reach out. We’re here to help and want to ensure you have a great experience with us!

Posted 4 months ago

“This was a big waste of time and money. Unless you can afford high profile influencers it doesn't work. They tell you if it doesn't work right away keep trying which is code for keep wasting your money and time.”

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Posted 5 months ago

Thank you for sharing your feedback, and I’m really sorry to hear that your experience hasn’t met your expectations. We genuinely value your input and understand your frustration. While it can take time to find the right fit, we’re committed to helping you connect with the best creators for your brand. If you'd like, I can assist in refining your search or offer tips to improve the results. Please feel free to reach out, and I’d be happy to support you in any way I can.

Posted 4 months ago

“That was a terrible experience. I worked with 6-7 creators from this platform but did not recieve one single order, not even a person followed my page. that was waste of time and money. the company support was not responding and some of the creators passed the deadline without a logical explabation. That was awful!”

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Posted 6 months ago

I’m truly sorry to hear about your experience. We take your feedback seriously, and I assure you that we will look into the issues you’ve raised regarding creator performance and support response times. Your experience is important to us, and we aim to improve.

Posted 5 months ago

“Poor quality of content creators, most with fake followers and no authentic engagement. Do not recommend at all”

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Posted 6 months ago

We take your concerns seriously and are committed to improving the quality of our content creators. We will review our current processes and take action to ensure more authentic engagement moving forward. Your input is invaluable in helping us enhance our platform.

Posted 5 months ago

“No one reaches out. I’ve applied to so many “jobs” and no brands have ever followed through. Just a waste of time.”

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Posted 9 months ago

Kaylee, thank you for taking the time to share your feedback with us. We apologize for any disappointment. For a collaboration to happen, brands must be interested in working with an applicant. We will reach out via email to get more feedback and address your concerns. 🙏

Posted 9 months ago

“It says you get 50 collabs but you only get 5, very misleading. Also extortionate, better off finding and messaging influencers on instagram, they're generally more responsive that way anyway!”

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Posted 10 months ago

Thank you for your feedback, Lois. We are sorry to hear that you are dissatisfied, and we appreciate your desire to collaborate with more creators per month. We would like to clarify that the limits of our plan are clearly stated on our website. You can review them here: thesocialcat.com/pricing If you have any concerns or questions, please email our team. We're always happy to help!

Posted 10 months ago

“Closing all channels immediately upon the expiration of my subscription is a violation of consumer rights. I am unable to access any of the content for which I have paid agreements, and none of the produced content is accessible. This information was not provided to us in advance. When the 1-month campaign came to an end, we lost access to everything. We will evaluate legal processes.”

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Posted 10 months ago

Thank you for sharing your honest feedback about your experience. We apologize for any inconvenience caused. Please note that our system requires brands to have an active subscription to access the platform. Rest assured, our team has contacted you via email to address your concerns and provide assistance. 🙏

Posted 10 months ago

“Your website is running extremely slow, it takes a very long time to get a small task done.”

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Posted 1 year ago

Ruqaiya, thank you for sharing your feedback with us. We're sorry for this experience; we haven't received any other reports of similar issues, but we'll keep an eye on it. Feel free to reply to our email and share more details with us so that we can identify the problem and find a solution. We want to ensure that Social Cat is running as smoothly as possible. 🙏 Thank you!

Posted 1 year ago

“While the clients were wonderful to work with, Social Cat itself was challenging to work with. On a handful of occasions my account would randomly disconnect and require additional verifications, disrupting workflows. Despite the fact that I'm a current Social Cat client with all 5 star reviews and very positive feedback from brands thus far, I was recently "rejected" from the system without reason, simply saying my application (which had been approved several months prior) was rejected. Creators, be wary of working with Social Cat as your brand relationships could be severed at any time without explanation.”

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Posted 1 year ago

We appreciate your feedback and apologize for any inconvenience you may have experienced, Kiara. We implemented updates recently to improve the security of our platform and are in the process of refining our criteria. We understand these changes may have caused some glitches, but we're actively working to improve Social Cat. Your feedback matters to us, and if you have any concerns, please feel free to write our support team. 🙏

Posted 1 year ago

“So far, for my first campaign, only 1 of the 3 people I selected delivered on what was expected. One has not responded after I sent her free items and the other keeps delaying. Not please.”

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Posted 1 year ago

We're sorry to hear about this experience, Jake; this is not the service we strive to provide. Our team will email you shortly to address the situation, understand the details, and help to ensure a more positive experience moving forward. 🙏

Posted 1 year ago

“This company thieves and scams! They will charge you for money you didn’t agree to and without warning. Also, some of the influencers will steal your product when bringing these things to Social Cat’s attention they ghost. I do not recommend them and have filed a complaint with my bank and other agencies.”

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Posted 1 year ago

Oriel, we have made efforts to address your inquiries by email, messages, and comments and by providing assistance to the best of our ability. It's unfortunate to hear about your experience, and we genuinely apologize for any inconvenience caused. We want to clarify that we are not a scam, we operate on a subscription-based model. Brands are required to have an active subscription to use our services. They also have control over their subscription activation and cancelation. If you have any other questions or concerns, please feel free to reply to our email. Thank you! 🙏

Posted 1 year ago

“Lots of accounts with fake followers. No real engagement. In addition to that, they charged my account incorrectly two times in a row. While they were quick to fix the errors in billing, it doesn’t make up for the hours spent trying to fix it. The messaging interface is confusing and causes a lot of miscommunications.”

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Posted 1 year ago

Thank you for bringing your concerns to our attention, Molly. We're sorry about your challenges with some creators and the billing errors. Your experience is important to us, and we want to assure you that we take these matters seriously. To address your concerns, we'll be reaching out to you via email. We want to ensure we thoroughly understand your experience and help with these issues.🙏

Posted 1 year ago

“I sent someone two expensive items and I waited months and they never posted”

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Posted 1 year ago

We're very sorry to hear about your experience, Heather. We understand your disappointment, and we take this feedback seriously. We'll be reaching out via email to help resolve this situation and ensure you have a better experience going forward. Thank you for sharing your feedback with us, and we appreciate your patience as we work to make things right.

Posted 1 year ago

“Been on here for months with only 1 deal.”

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Posted 1 year ago

Thank you so much for taking the time to share your experience with Social Cat, Jahphia. We truly appreciate your feedback and apologize for any difficulty you faced. We're committed to improving the experience for our creators and providing more opportunities for successful collaborations. We encourage you to keep an eye on the platform as we're continuously working to enhance our algorithm, and you should see more opportunities. We'll also be reaching out via email to address your concerns and help further. Thank you! 🙏

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Social Cat Reviews