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Social Cat Reviews

4.7 Rating 1,930 Reviews
94 %
of reviewers recommend Social Cat
4.7
Based on 1,930 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Social Cat Reviews
Anonymous
Anonymous  // 01/01/2019
Such an amazing website to work with. So easy!
Helpful Report
Posted 1 year ago
Thank you, Tiffany, for your 5-star rating of Social Cat! We are so happy to hear that you found it a fantastic and easy platform to work with!
Posted 1 year ago
I 100% don't like the fact that I lose access to the content creators I've already paid for once I pause my account. The videos and interactions that I made should always be avalyaibe If I purchased that number of connections. We plan on moving to a different service not because your service is bad but because we have no plans to make investments in time, money, and influencers on a platform that holds our investments hostage.
Helpful Report
Posted 1 year ago
Thank you for taking the time to share your thoughts with us, Tyler. We understand your concern about losing access to content creators when canceling your subscription. We do offer the pause subscription option to allow brands continued access to their collaborations. Please know we appreciate your honest feedback, as it helps us improve and make necessary changes to better serve our users. Your insights are valuable to us, and we're here to assist you in any way we can.
Posted 1 year ago
The site was easy to use and navigate. However, almost all of the influencers did not specialize in anything, even if they had a lot of followers. Their accounts were really random, so I didn't feel as though my products were a good fit. I think they should be screened for content quality.
Helpful Report
Posted 1 year ago
Thank you for sharing your experience with us. We appreciate your feedback and understand the importance of finding the right influencers for your brand. We're continuously working on refining our matchmaking algorithm to better align with specific niches and content quality. Your input is valuable, and we'll use it to enhance our platform and provide more relevant matches in the future. Please feel free to reach out if you have any further suggestions or concerns. Your insights help us improve!
Posted 1 year ago
Nice platform. For Vividus Sports, we would love to see more golf or tennis influencers. That said, the girls we have worked with have been great.
Helpful Report
Posted 1 year ago
Thank you for your feedback and positive experience with our platform, Ed! We'll certainly take your suggestion into consideration and aim to bring more golf and tennis influencers to our community. We're glad to hear that the collaborations you've had so far have been positive, and we look forward to providing even more opportunities that match your preferences.
Posted 1 year ago
I have had a few decent collabs from this app. However most of the businesses in here are either pending launch, the businesses have just opened or they are very small businesses. So if you are looking for your dream collab with a big name beauty brand…. I suggest trying another app.
Helpful Report
Posted 1 year ago
Thank you for sharing your experience, Dayna! We appreciate your feedback. While we do have a diverse range of businesses on our platform, including startups and small businesses, we're continuously working to expand our network to include a variety of collaborations. We value your input and will keep striving to provide our users with a wide array of opportunities. If you have any suggestions, feel free to reach out.
Posted 1 year ago
There are some excellent brands and a seamless communication system.
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Posted 1 year ago
Thank you for your 5-star rating of Social Cat! We are thrilled that you think our product is excellent and that you have had a seamless experience with our communication system. Thank you for being part of our community! 🫶
Posted 1 year ago
I’m so happy I found Social Cat! I’ve collaborated with some amazing brands rather quickly. It’s truly a great platform to make connections that benefit both brands and creators.
Helpful Report
Posted 1 year ago
Thank you, Alexandra, for your 5-star rating of Social Cat! We're thrilled to have you on board! It's wonderful to hear about your positive experience and successful collaborations with great brands. Social Cat is all about fostering beneficial connections between brands and creators, and we're here to support you every step of the way.
Posted 1 year ago
I love social cat! It makes it quick and easy to connect with brands!
Helpful Report
Posted 1 year ago
Thanks so much for the 5-star rating, Autumn! We truly appreciate your support. We are so glad to hear that you love Social Cat - it's always exciting to hear how our platform has made it easier for you to connect with brands! Thank you for being a member of our community!
Posted 1 year ago
I love this collaboration site! It’s incredibly easy to use, and offers a ton of opportunities. Even as a smaller creator I am able to connect with brands I love.
Helpful Report
Posted 1 year ago
Thanks for the 5-star rating, Callie! We're glad you're enjoying Social Cat. It's wonderful to hear how easy the platform is to use and that you appreciate being able to connect with the brands you love. We are always trying to make sure our users have an enjoyable experience. Thank you for the excellent review!
Posted 1 year ago
Some of the brand deals are honestly insulting (offering a 50% discount on an item -- meaning the influencer is expected to PAY to promote an item). Doesnt feel like there are any checks and balances. I've reached out TWICE when I was sent an items with severe quality issues and I didn't feel comfortable going through with the collaborations. Those emails were ignored. Do better
Helpful Report
Posted 1 year ago
We deeply apologize for any frustration you've experienced, Hannah. We take your feedback seriously and are committed to improving our platform. We're sorry for the inconvenience with the quality issues and lack of response; we're actively working to enhance our processes. Your concerns have been noted, and we'll be reaching out via email to address them directly. Thank you for bringing this to our attention. 🙏
Posted 1 year ago
I'm waiting for one of my reviews. Two did a very nice job. I know now to be more specific about wanting a review instead of an unboxing.
Helpful Report
Posted 1 year ago
Thank you so much for your feedback, Salena! We're so glad to hear that you're enjoying Social Cat. We strive to provide excellent customer service and quality products that make our customers happy. We're so glad that you're satisfied with our level of service and product. Please get in touch with us if there's anything else we can do to improve your experience! We're here to help and want to ensure that your experience with Social Cat is always positive.
Posted 1 year ago
I love working on social cat. Having new opportunities daily is always fun!
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Posted 1 year ago
Thank you so much for your 5-star rating of Social Cat! We're thrilled to hear that you are enjoying our platform!
Posted 1 year ago
Only one out of 4 influencers actually came back with a content. Reached out to team for help but never get a reply.
Helpful Report
Posted 1 year ago
Hi Jira, we apologize for the inconvenience you've faced. 🙏 We're dedicated to resolving this for you and will be in touch via email to address the issue promptly. Thank you for your patience.
Posted 1 year ago
Super easy to work on, and I’ve met some lovely brands on here! Thanks for everything, guys!
Helpful Report
Posted 1 year ago
Thank you so much, Gwen, for your 5-star rating of Social Cat! We're happy to hear that you find our platform super easy to work on. We know that we have a lot of great brands with us, and we're delighted that you've had the chance to meet some of them! Thanks again for your kind words and your support!
Posted 1 year ago
Great brands, easy to reach out to, lots of opportunities! Love Social Kat!
Helpful Report
Posted 1 year ago
Thank you for your 5-star rating, Kendra! We are so happy to know that you have been enjoying your experience with us here at Social Cat!
Posted 1 year ago
I've been using social cat for about a year and I have been able to collaborate with some great companies.
Helpful Report
Posted 1 year ago
Thank you for the great review, Emma! We really appreciate you taking the time to provide your feedback. It's great to hear that you have been using Social Cat for about a year and have collaborated with such great companies. Thank you for being part of our community!
Posted 1 year ago
It is a great platform to reach out to brands
Helpful Report
Posted 1 year ago
Thank you so much for the 5-star rating, Parichita! We are glad you've been able to find Social Cat a great platform to reach out to brands.
Posted 1 year ago
So easy to use and you can easily pick brands to work with that suit your niche !
Helpful Report
Posted 1 year ago
Thanks Maisie! We really appreciate your 5 star review! We're so happy to hear that you find Social Cat so easy to use and you can easily pick brands that fit your niche! We also appreciate your support as a returning customer!
Posted 1 year ago
We've had problems with SocialCat for a few years now. We tried them out originally when they launched and found that too many of the influencers were taking the product and not following through with making good content. I was very excited a year later to see that SocialCat had made improvements to their platform which allowed for rating of influencers so that if they didn't follow through with their end of the obligations, you could rate and report them appropriately. We decided to give them another shot and it ultimately ended up with disappointment yet again. $99 was paid for their plan which is supposed to match you with "up to 25 matches per month", and "200 prospects per month". The problem we ran into was that 90% of the prospects were completely unrelated to our niche. We are in the food niche, and they were matching us with accounts that promote lifestyle, fashion, etc and we ran out of 200 prospects so quickly that we weren't able to even use our account to try and find matches for more than half of our billing period. To make things worse, we only had 6 collaborations instead of the 25 we paid for, and they all found us through opportunities, making their prospecting system completely irrelevant. We dealt with Caitlin on multiple occasions when trying to find out what was going on and she was responsive, and friendly but had a certain tone she was using and we felt as though she was insinuating that our brand didn't meet the "top-calibre creators" that they offered. Rather than trying to keep us as a customer, we were dismissed. We paid them $99 for the monthly fee, expected to be able to find 25 matches, and ended up with 6. I can find 6 myself on Instagram, so we canceled. I would love the chance to try the service again in the future, but they have a lot of work to do on their platform before it's fair. You shouldn't be limited to how many prospects you can find if the only ones they're finding for you are irrelevant to your niche.
Helpful Report
Posted 1 year ago
Thank you for taking the time to share your feedback with us, Aden. We sincerely apologize for your disappointing experience and understand your frustration with the issues you've encountered while on our platform. 🙏 We truly appreciate your willingness to give us another chance after we made improvements, and we're sorry to hear that the matches provided didn't align with your niche. Your feedback is invaluable to us, and we are continuously working on enhancing our algorithm to ensure that the opportunities suggested are more relevant to our brands. Please know that we value your input and want to make things right. Our team has reached out to you via email to discuss your concerns further and better help you. Thank you again for sharing your thoughts!
Posted 1 year ago
I absolutely love working through social cat! It has led me to work with amazing brands I truly believe in and create content for them. It has been very easy to use
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Posted 1 year ago
Thank you so much for your 5 star rating Daniela! I absolutely love working through Social Cat! It has led me to work with amazing brands I truly believe in and create content for them. It has been very easy to use and I'm really thankful you appreciate it.
Posted 1 year ago
Social Cat is rated 4.7 based on 1,930 reviews