Social Cat Reviews

Name: Social Cat
Rating: 4.74

4.7 Rating 1,902 Reviews

94 %

of reviewers recommend Social Cat

Company Reviews

Metrics

4.7

Based on 1,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“The large majority of matches that I got were completely unrelated to my business category. I selected keywords relating to my business and most of my matches were still in other categories that were not relevant to me. Many of the members I was shown, are in follow and comment loops so their follower numbers are inflated and not accurate. I did have a handful of accounts that gave me great content and were nice to work with. It was definitely not worth the $179 for those few people though.”

Helpful Report

Posted 2 years ago

Hi Michelle, This is Jan from Social Cat; nice to meet you & thanks for the review. We agree there is more work to be done around the matchmaking system on our platform, and we take full responsibility for that. We do have more hands on deck now, and with this in mind, we should be able to build a bit faster. Please be patient in seeing this improve, as the algorithm behind the matchmaking system is quite complex, but rest assured, we take responsibility for improving our product based on feedback like this. Regarding the quality of the influencers, we do have a manual vetting process in place. When influencers sign up with us, we manually check their accounts. To be fully transparent, we do need to perform a manual check of our database to see what some of the influencers do after they sign up with us. Since we do have more than 10k creators on the platform, this takes a bit of time to go through them manually. Our team checks this, but to be transparent, we need to move faster. We're also happy to hear that you did find some creators that were able to satisfy your deliverables, and I am confident we will be able to improve and provide more of them. We would like to invite you in the future to try our product again (if you choose to cancel) and see the progress we make, free of charge. We're confident that all this experience will improve, as we're committed to building a product & business that serves small brands. Thanks again for taking the time to leave this review; we appreciate the negative feedback as well, and we will improve. Cheers, Jan

Posted 2 years ago

“Very effective in connecting influencers to brands. Great communication”

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Posted 2 years ago

Hi Anne, Happy you enjoy our product, and thanks for sharing this! Cheers, Jan

Posted 2 years ago

“Social Cat has been a great way to connect with great brands. The process is so easy and quick. I love the products I have received and am happy to share them with my followers.”

Helpful Report

Posted 2 years ago

Hi Zoe, Thanks for sharing this; we appreciate the kind words! Cheers, Joe

Posted 2 years ago

“Always super helpful and have throughly enjoyed working with many different brands, via Social cat. Thank you 😊”

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Posted 2 years ago

Hi Sabina, Thanks for sharing this; we're happy to hear that! Keep up the good work. Cheers, Joe

Posted 2 years ago

“I've worked with lots of new, lesser known brands since joining Social Cat. It's been a great way to network.”

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Posted 2 years ago

Hi Shauni, Amazing, thanks for sharing. Stay tuned for more features coming out soon! Cheers, Stefan

Posted 2 years ago

“So many wonderful opportunities to connect with some amazing Aussie businesses. Can't recommend this platform enough!”

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Posted 2 years ago

Hi Fatema, Awesome, we're happy to hear you enjoy Social Cat. More brands to come weekly, so stay tuned! Thanks, Jan

Posted 2 years ago

“It's a great idea but in practice wasn't very useful. Most matches either didn't reply, or did reply, but then said they only post for pay. The vast majority of matches appeared to have fake users. All in all it's difficult to say the month of use was worthwhile.”

Helpful Report

Posted 2 years ago

Hi Leo, This is Stefan from Social Cat; thanks for sharing this. We agree with you that there is more work to be done on the engagement of our platform (the matches that are not replying, sometimes), and our team is looking for ways to boost engagement, both for brands and creators. Related to the paid influencers, did you get a chance to inform us about this? I looked over your account, and indeed, you are looking mainly for gifted collaborations. Sometimes, some of the influencers, although aware that some collaborations are gifted, still try and push for paid. Unfortunately, this is hard to control, especially if we are unaware of this. If we get informed via email or by opening a report (reports are manually monitored daily), we can definitely help with this. Rolling back to the engagement, I think another reason for the lack of replies from influencers, in this case, is related to the fact that your brand is quite niched, which makes it harder for influencers to accept a collaboration. We're not saying this to defend ourselves necessarily, as we know there is work to be done for the product, but it's more of a personal thought. Sometimes, with niched brands, it gets a bit more tricky to get the influencers excited. Related to the "fake users," our micro-influencers are manually vetted before getting accepted on the platform, but sometimes, some of them might slip through the cracks. I think this is an isolated case, as this is not our experience with hundreds of other brands working with us in the US, the UK, and Australia. We're working to improve the product and the experience, and in the future, we invite you to try it out again, if you would like, free of charge, to see our progress. Our team will get in touch with more information and ask for more feedback. Thanks, Stefan

Posted 2 years ago

“So far I am loving it Tho would love to do some baby/toddler stuff. But Joe has been amazing and my collabs so far have been great to work with ❤️”

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Posted 2 years ago

Hi Siobhan, Thanks for sharing this; we appreciate the kind words. Cheers, Joe

Posted 2 years ago

“Very pleasant and trustworthy company. Responds to questions in a timely order. Great concept!”

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Posted 2 years ago

Hi Michele, We're happy to hear that; stay tuned for more features and brands coming out anytime soon. Cheers, Jan

Posted 2 years ago

“I’ve worked with some brilliant brands straight away! Communication is clear and professional.”

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Posted 2 years ago

Hi Rebecca, Catalin here; thanks for sharing this, we appreciate it. Let us know if there is any feedback or questions. Cheers, Catalin

Posted 2 years ago

“Such a great way to connect with brands! 10/10 would recommend. :)”

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Posted 2 years ago

Hello Monisha, Thanks for sharing this with fellow influencers! More brands to join us every week, please stay tuned. Cheers, Joe

Posted 2 years ago

“Quick, convenient way to access influencers, both gifted and paid. Joe was very helpful.”

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Posted 2 years ago

Hey Sue, Awesome, thanks for sharing this and we're happy to hear your brand gets value out of Social Cat. Cheers, Stefan

Posted 2 years ago

“Social Cat is fantastic to work with. They connect brands and content creators seamlessly with an easy process for both to say if they are interested or not”

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Posted 2 years ago

Hi Hannah, Thanks for sharing this with fellow creators! We're so happy you enjoy our product. Cheers, Joe

Posted 2 years ago

“Love using socialkat and have always got so many amazing collaborations through this platform”

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Posted 2 years ago

HI Rida, Happy when you are happy! Stay tuned for more brands. Cheers, Joe

Posted 2 years ago

“I am fairly new to Social Cat but overall am really impressed with how it works and I have worked with some fantastic brands already. I love receiving my Daily Digest email and have also enjoyed discovering new brands, even those that may not necessarily be within my niche. The introductions are done promptly when I am matched with a brand and deliverables at this stage are usually very clear. My only criticism is that as an influencer it would be helpful to know what the deliverables are before matching with a brand. I know some already do this but I’m always hesitant to commit to ‘liking’ a brand without knowing at least an outline of their expectations.”

Helpful Report

Posted 2 years ago

Hi Hillary, Amazing, we're so happy you enjoy Social Cat! Thanks for the feedback as well, noted. We're working on improving the experience, so please stay tuned!

Posted 2 years ago

“A very good platform to start out and getting to know some small brand with a great value. Efficient & Reliable”

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Posted 2 years ago

Hi Laika, Thanks, we appreciate your feedback. Stay tuned for more features and brands! Cheers, Joe

Posted 2 years ago

“Social Cat is the platform that is changing the game and making it more accessible for micro-content creators to work with smaller businesses. I've already worked with 10 brands in less than a month, all very aligned with my values and style, and all great people to work with. You've changed my life and created so many opportunities for me. Forever grateful to you! Thank you for creating such a great platform!”

Helpful Report

Posted 2 years ago

Hi Manon, So happy to hear this! Thanks for sharing! Please stay tuned for more collaborations and features! Cheers, Joe

Posted 2 years ago

“It’s super easy to collaborate with brands through Social Cat, highly recommend trying them out.”

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Posted 2 years ago

HI Olga, Thanks for sharing this! Appreciate the kind words. Cheers, Joe

Posted 2 years ago

“Great idea for a platform”

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Posted 2 years ago

Hey there, Appreciate the positive feedback! Stay tuned for more features we'll soon be adding to make the experience even better. Thanks, Joe & Social Cat Team

Posted 2 years ago

“Overall, very happy with Social Cat. The interface works great, and it's very easy to get hooked up with microinfluencers. I'm not getting as many matches as I'd hoped for, but that may have to do with the fact that my niche may correspond with a smaller pool of creators than, say, products for moms/babies. Hopefully there will be more creators on-boarded in the decorating/home design space soon, because the tool is really enjoyable to use!”

Helpful Report

Posted 2 years ago

Hi Blake, Great to hear you are enjoying Social Cat & are finding it easy to use. Since you are a relatively new member, it can take a bit for us to find the best fit influencers for you, as you progress, this will be easier. Totally with you on expanding the influencer database, something we are continuously working on doing across all existing niches and newer ones too! Stay tuned for new features soon to be released, making your collaborations even easier to manage! Thanks, Joe & Social Cat Team

Posted 2 years ago

Social Cat is rated 4.7 based on 1,902 reviews