Name: Social Cat
Rating: 4.74

“Good if you’re a new content creator and need to learn how influencing works. Good customer service if brand is slow to pay. However, rates are very low and creators aren’t allowed to negotiate with brand.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback, Sheri and Derek! We truly appreciate it. We've taken note of it, and we'll certainly take it into account as we continue improving Social Cat. We're here to help every step of the way, so don't hesitate to reach out to our support team with more feedback. 🙏

Posted 1 year ago

“It’s ok but there should be more options for payment for the creators. Some of the brands are asking for very in depth briefs and expect a lot for a gifted collab. There should be an option for all creators to be paid. Making content isn’t free.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, Nicole! While some brands offer gifted collaborations, we also encourage creators to apply for paid and affiliate opportunities on the platform. As a creator, you can choose which collaborations make the most sense for you. If you have any questions or suggestions, feel free to write our support team - we're here to help! Thank you for being a valued member of our community.

Posted 1 year ago

“If you need people to just make content for you, decent place, as some of the creators make good content, but some make really garbage low effort content. If you want to get actual impressions on your brand, most of the creators entire feeds are product placement, and the follows are other UGC content creators and NOT your actual target audience. Or the creators are loaded with fake views and fake likes. In general, you are not likely to see any brand lift from using these creators to post about you. But you can find some creators who make quality content. Or get stuck with a creator who makes very low effort content”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, Jon! We appreciate your input and take your concerns seriously. Our goal is to provide a high-quality standard and ensure authenticity by carefully vetting our creators. We have also added extra security measures with the Meta integration to enhance the security of our platform. If you have any specific concerns about some creators, do not hesitate to contact our support team so we can address them. We want to ensure that you have a positive experience while using our platform.🙏

Posted 1 year ago

“The msg option Uk we need back”

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Posted 1 year ago

Thank you for sharing your feedback with us, Nabeela! We appreciate your input about the messaging option, and we'd love to learn more about your experience. Feel free to email our support team with more details; we'd be happy to help more!

Posted 1 year ago

“Good idea with some good quality businesses and brands. Leaves a lot to be desired with support of any kind, and repeated technical errors left unresolved and uncommunicated”

Helpful Report

Posted 1 year ago

We appreciate your feedback, Bene, and we're sorry to hear about the technical errors you've experienced. We've recently implemented updates, and while they may have caused some glitches, rest assured that we're actively working to resolve any issues. Your insights are valuable as we strive to provide the best support and user experience.

Posted 1 year ago

“It is a good app”

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Posted 1 year ago

Thank you for taking the time to leave us a review, Nidhi! We appreciate your kind words about our platform!

Posted 1 year ago

“Social Cat is a great idea for getting new businesses like mine off the ground with content creation. They gave me plenty of options to choose from. The only scar left is an influencer ghosting me now they have my product without completing the contract we agreed”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us. We're happy to hear that you found the platform helpful in launching your business. We're sorry to learn about the issue with a creator; our support team will contact you via email to gather more feedback and to help more. 🙏

Posted 1 year ago

“I like that the site is maintained and updated frequently. However, there are bugs that last a while, and the site is not mobile friendly.”

Helpful Report

Posted 1 year ago

Thank you for sharing your thoughts with us. We're happy to hear that you appreciate our site's frequent maintenance and updates. Your feedback about lingering bugs and the site's mobile-friendliness is important, and we're committed to addressing these concerns promptly to improve your experience. For more detailed insights, we'll be reaching out to you via email.

Posted 1 year ago

“Great way to connect with influences that can help promote my products for a growing brand. Only drawback is there are many collaborators that want to collaborate on the trial, but the trial is too short to get a good collaboration and the conversations go silent.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Connor. We truly appreciate your support and your honest thoughts on the features and services we provide. We appreciate your feedback about the trial period, and we'll certainly take it into consideration to enhance the overall experience. We'll also email you to gather more insights and ensure your time on Social Cat is as valuable as possible.

Posted 1 year ago

“As a brand, I love the concept and the ease of connecting with creators. However, there's little to no accountability to ensure creators fulfill their commitments. I had difficulty getting responses from some creators (even after they reached out directly to us to work with us), and some of the creators never posted content. I think this has the potential to be an amazing tool if some of the issues are worked out.”

Helpful Report

Posted 1 year ago

Thank you for sharing your honest feedback, Sarah! We appreciate your positive remarks about the concept and how easy it is to connect with creators. We understand the importance of accountability in collaborations, and I want to assure you that we're actively working to address these concerns. We'll also send you an email shortly to address any specific concerns you may have and help further.

Posted 1 year ago

“Few brands and most of them they don’t accept paid collaborations”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback, Antonella! We appreciate your perspective and are sorry to hear about your experience with the limited availability of paid collaborations. We understand the importance of diverse opportunities for our creators, and we're continually working to enhance our platform and attract a wider range of brands offering various collaboration types.

Posted 1 year ago

“Half of the creators didn't respond after product was sent. I had to spend a lot of time following up. I don't like having to pay $19/month just to hold my subscription to get the promised assets.”

Helpful Report

Posted 1 year ago

Thanks so much for your feedback, Dara! We're sorry you encountered challenges with some creators not responding promptly, leading to additional follow-up efforts. Your input is valuable to us as we continuously work to improve our platform. We've emailed you to address your concerns directly. 🙏

Posted 1 year ago

“It’s really good but not to sure I like this new set up I hardly get any opportunities”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, Denise. We're constantly working to improve our platform and provide more valuable collaborations. Please know that your input is valuable to us, and we're here to make Social Cat a better place for you. If you have specific suggestions or additional insights, please feel free to respond to our email. We're committed to ensuring your experience with us is positive.

Posted 1 year ago

“Hardly anything fits my profile. Im getting all baby things but I do not have a baby. Also get suggestions for different countries.”

Helpful Report

Posted 1 year ago

Thank you, Joanne, for your feedback! We deeply value our customers' opinions and are doing our best to ensure that all customers have a great experience on our platform. We are always happy to help, so please don't hesitate to reach out to our team at joe@thesocialcat.com with more details. We'll do our best to improve your experience and ensure you receive more relevant suggestions in the future.

Posted 1 year ago

“Social cat is okay, there are some gifted collabs and paid but to get paid you must complete 5 gifted and get 5 star reviews from each, which isn’t a problem but not all sellers leave reviews.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Adia! We appreciate your input regarding the gifted collaborations and the process to qualify for paid opportunities. We understand your concern about not all sellers leaving reviews, which can sometimes impact your progress. We continuously work to enhance our platform and user experience. Your feedback helps us identify areas for improvement.

Posted 1 year ago

“I like the app for the ease. Of being able to message brands. I just wish some brands were more responsive.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us. We're glad to hear that you find our app easy to use. We understand your concern about some brands being less responsive, and we're continually working to improve communication and response times. We're here to help and appreciate your support!

Posted 1 year ago

“Great way to get a few first brand deals, but unsustainable long term. Handing over work in perpetuity for free takes advantage of creators and there is no way for new creators to the app to skirt the 5 x 5 star reviews to qualify for paid deals - no matter their experience or follower count which blows my mind. Would recommend for creators just starting out though.”

Helpful Report

Posted 1 year ago

Thank you for sharing your thoughts and experiences with our platform, Ellen. We appreciate your feedback and understand your concerns about the long-term sustainability and the review system. Our aim is to provide opportunities for creators at all levels, including those just starting out. We continuously evaluate and refine our processes to ensure a fair and supportive environment for all creators. Your feedback is valuable in this process.

Posted 1 year ago

“I send a message asking a question - never got a response”

Helpful Report

Posted 1 year ago

Hi Gabi, we're sorry for this experience and for missing any support inquiry. Please feel free to email us at joe@thesocialcat.com and we'll do our best to assist you!

Posted 1 year ago

“I'm waiting for one of my reviews. Two did a very nice job. I know now to be more specific about wanting a review instead of an unboxing.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, Salena! We're so glad to hear that you're enjoying Social Cat. We strive to provide excellent customer service and quality products that make our customers happy. We're so glad that you're satisfied with our level of service and product. Please get in touch with us if there's anything else we can do to improve your experience! We're here to help and want to ensure that your experience with Social Cat is always positive.

Posted 1 year ago

“Good to connect you with Creators. However, the website has a bug so if a Creator doesn't deliver as promised, social cat has no way of rectifying the issue.”

Helpful Report

Posted 1 year ago

Hi Makuyo, Thanks for reaching out to our team, and we're sorry to hear about this! Upon investigating this further, we found no reports opened by your brand. We have a reporting feature that protects brands when dealing with this type of situation, but I'm not sure if you're aware of it. Please read more about it here: help.thesocialcat.com/article/84-i-am-unhappy-with-a-collaboration-can-i-report-this Our team will reach out separately to learn more about this and help out! Cheers, Stefan

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Social Cat Reviews