Social Cat Reviews

Name: Social Cat
Rating: 4.74

4.7 Rating 1,902 Reviews

94 %

of reviewers recommend Social Cat

Company Reviews

Metrics

4.7

Based on 1,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to work with via emails, and time efficient in communication.”

Helpful Report

Posted 2 years ago

Hi Faith, Awesome, so happy to hear you enjoy Social Cat! Let us know if we can help somehow! Cheers, Joe

Posted 2 years ago

“Seems like a great app. Annoying that you have to click into each and every campaign to see what the campaign is actually for. Additionally, it’s confusing what the brand expects you to post. It would be nice if that was more clear.”

Helpful Report

Posted 2 years ago

Hi Frank, Thanks for sharing this! We're happy you enjoy our product so far, and thanks for the suggestions. We're working on improving this and launching new features which will make the experience smoother! If you have more suggestions, please email us at joe@thesocialcat.com Thanks, Joe

Posted 2 years ago

“Easy to use. All of my collaborations have been great! Great communication!”

Helpful Report

Posted 2 years ago

Hi Melissa, Thanks for sharing this! Stay tuned for more features and collaborations to come!

Posted 2 years ago

“This is a great place for small businesses and Instagramers to connect.”

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Posted 2 years ago

Hi Cindy, Thanks for sharing, we're happy that you are enjoying our community!

Posted 2 years ago

“Absolutely amazing! Been introduced to amazing companies to collaborate with. Wouldn’t have these opportunities otherwise. Highly recommend!”

Helpful Report

Posted 2 years ago

Hi Amy, Amazing, thanks for sharing this! More collaborations, features, and brands coming soon. Cheers, Joe

Posted 2 years ago

“Since being with social cat (about 2 weeks now), I have gained 8 gifted collaborations and have been able to grow my audience to 3.1k followers. I really enjoy receiving the daily digest emails from Joe, and being able to decide if I like the brand or not.”

Helpful Report

Posted 2 years ago

Hi Alice, Thanks for sharing this! We're happy to hear about growing your account and the collaborations. Keep up the good work. Cheers, Joe

Posted 2 years ago

“This is by-far the best micro-influencer app! I’ve gotten so many great collabs with companies that align with my values.”

Helpful Report

Posted 2 years ago

Hi Brandie, Lovely to hear this! More brands, features, and collaborations to come. Stay tuned!

Posted 2 years ago

“So far I’m working with two people and they e been very nice. I’m loving the connections I’m finding and may have a friend :)”

Helpful Report

Posted 2 years ago

Hi Crystle, Thanks for sharing this and happy to hear about your new friend!

Posted 2 years ago

“I love Social Cat. I’ve had the opportunity to collaborate with so many amazing new brands and start ups. It’s been a great experience!”

Helpful Report

Posted 2 years ago

Hi Danielle, Happy to hear that! Stay tuned for more and more brands coming on Social Cat.

Posted 2 years ago

“Pretty easy to use and straight forward 🙌🏽”

Helpful Report

Posted 2 years ago

Hi Quin, Awesome, thanks for sharing!

Posted 2 years ago

“This is a fabulous service, it's easy to connect with influencers and the dashboard is full of relevant info to help you make decisions on collaborations!”

Helpful Report

Posted 2 years ago

Hi Elise, Thanks for sharing this; we appreciate it. Stay tuned for new features to come up soon!

Posted 2 years ago

“Really good site that connects you with great companies to collaborate with.”

Helpful Report

Posted 2 years ago

Hi Sinead, Thanks for sharing this; we love it. Stay tuned for more features coming soon!

Posted 2 years ago

“You get what you pay for here... Majority of the "content creators/influencers" on here have fake following numbers and comments or they are in "comment pods" where they all comment on each others posts - you're not getting real engagement from real people. It takes a long time to sift through who's worth working with, and even then we were super disappointed with the crappy content that was created and our guidelines were not followed at all. Also, most of the influencers just want to brag to their communities that they were gifted a product - the whole point is to do a review as if they purchased, but they just blatantly show our written thank you cards and over all it's been a waste of time for us. They're not professionals in this industry and it really shows unfortunately. Will not continue using this platform and invest in a new service to help us find quality content creators...”

Helpful Report

Posted 2 years ago

Hi Samantha, This is Joe from Social Cat; thanks for sharing this; we're sorry about your negative experience, and we understand your point of view. We wanted to let you know that we do have a manual process for approving influencers on our platform, and the requirements to be accepted can be checked below: https://thesocialcat.com/what-are-we-looking-for-when-we-approve-creators One thing we need to do better here is to perform manual checks on active influencers on the platform every month. Unfortunately, we're unaware of what some of them are doing after we accept them on our platform: if they join loops, pods, or any other type of behavior that is not organic. This is where the problem is in this case and where we need to do better. I do also think that this is an isolated case, as we work with hundreds of brands and the vast majority of them had a positive experience. Of course, as a company, we still need to do better and improve our product and experience. On the other hand, I checked our platform and did not see any Reports opened by you for the creators that did not respect the content guidelines. For us to be able to help you with this, you do need to Report the creators. We have a customer success team that deals only with Reports, but if this is not flagged to us, it's impossible to know about it. Unfortunately, even outside Social Cat, influencers sometimes do not deliver what is expected, even with the proper guidance. It is something hard to get on top of, but for this reason, we created the Report Tool, which is monitored by our team. With the Report Tool, you can report influencers for various reasons, including the low quality of the content delivered. Our team will get in touch via email right now to better understand what happened. Thanks again, The Social Cat Team

Posted 2 years ago

“This has been so easy. I appreciate how they trust creators to do what they do and don’t have loads of scary contracts that sometimes give your rights to your work away. The daily emails are fun and all the products I’ve received are easy to promote because they are so good! Thanks so much SocialCat!”

Helpful Report

Posted 2 years ago

Hi Natalie, Amazing, thanks for sharing this with us. Stay tuned for more features, brands, and updates.

Posted 2 years ago

“Love working with them”

Helpful Report

Posted 2 years ago

Hi Shannon, We love to work with you as well. Let us know if we can help.

Posted 2 years ago

“I love social kat so far! I’ve been connected to some amazing brands and people and it’s been so much fun exploring more content creation”

Helpful Report

Posted 2 years ago

Hi Haley, Lovely, thanks for sharing this here! Stay tuned for more collaborations, brands and features.

Posted 2 years ago

“I love Social Cat! It connects me to actual brands that I like & go well with my niche. All of the brands that I’ve worked with so far are super communicative, and supporting. They send out “daily digest” lists of preselected brands based off of the topics you enjoy; I would 100% recommended Social Cat to any creator out there.”

Helpful Report

Posted 2 years ago

Hi Nasir, This is awesome; thanks for sharing it with us. Stay tuned for more features and brands!

Posted 2 years ago

“Love working with Joe at social Kat! Very seamless experience”

Helpful Report

Posted 2 years ago

Hi Tasneem, Thanks for sharing this! We appreciate it. Keep an eye out for future collaborations and features.

Posted 2 years ago

“Social cat is a nice platform for influencer.I received more collaborations . social cat provided me the first opportunity of collaboration in my life.I really appreciated with social cat.Thank you so much for having me .”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing this; we love to have you on Social Cat.

Posted 2 years ago

“The concept is great, just can't seem to get influencers to post in a timely manner. 80% don't respond or post after over a month.”

Helpful Report

Posted 2 years ago

Hi Zachary, We're sorry to hear this, and thanks for the feedback; we appreciate it. Did you get a chance to use any of the tools we have to prevent this? Our Report function available in your account will block the specific accounts, and our customer success team will get in touch with you and the influencer to solve this. It is essential to Report the accounts so we can solve this issue for you. Otherwise, we won't be aware of it. Our team will get in touch with you right now to get on top of this.

Posted 2 years ago

Social Cat is rated 4.7 based on 1,902 reviews