Name: Social Cat
Rating: 4.74

“Amazing app that has slashed our costs and time for working with influencers to generate UGC. It could use a lot more improvements such as better integration with Shopify, and also missing some critical steps in the workflow and also desperately needs live chat support.”

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Posted 1 year ago

Thank you for your positive review and 4 star rating of Social Cat! We're delighted to hear that our app has slashed costs and time for working with influencers to generate UGC. Your feedback is invaluable, and we definitely understand the need for better integration with Shopify, more efficiency in the workflow, and especially live chat support. We look forward to improving and providing all these features in the future.

Posted 1 year ago

“Such a brilliant idea! I'm a micro-influencer/content creator, and the platform has not only connected me to businesses - big and small - but the weekly newsletter has helped me learn loads about content creation. So glad I found you!”

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Posted 1 year ago

Thank you so much Charlotte for rating Social Cat 5 Stars! We are so glad to hear that Social Cat has connected you both to businesses and increased your knowledge of content creation. It's always amazing to hear how much we have helped our customers. Thanks for being a recurring customer, we appreciate your loyalty.

Posted 1 year ago

“I can see where this service might be good for some small businesses but it was definitely NOT for mine. Out of the 15 or so "influencers" I contacted 3 made half way decent content. 2 made stories that went away before I was even aware they were up. 2 had to be reminded after a month to actually post anything and 1 walked away with my product and I have yet to see anything. The others either wanted to be paid or sent horrendous "content" that was no where near usable. I will not be using this company again and will not recommend it to anyone I know. The level of "influencer" on this site is highly lacking.”

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Posted 1 year ago

Hi Delena, This is Joe from Social Cat; thanks for contacting us, and thanks for the review. I am sorry to hear your experience was not good enough; this is not what we'd like to hear from our customers, and we admit we need to do a better job, in some aspects. However, please see some of our points below: 1. Regarding the content that was not up to your standards, unfortunately, you have not used our tools to get help. If the content created is not of high quality, you can always report a creator for this, and our team will jump in to help. Please check the article below to learn more about this feature that you have access to: help.thesocialcat.com/article/84-i-am-unhappy-with-a-collaboration-can-i-report-this Unfortunately, if we're unaware of this and the influencers are not reported, we cannot help at all. We designed this system to provide help, but we cannot provide much if not used. 2. Content guidelines I looked over the conversations with the influencers, and I do not see any guidelines or discussions around the content or deliverables with the influencers. A best practice here is to guide the influencers and let them know how you would like this collaboration to look. Otherwise, influencers will do what they think it's best, and sometimes, like in this case, this does not match your expectations. The brands usually let influencers know what they are looking for specifically. Unfortunately, we understand we did not do a good job, but also we believe our tools could have been used better to obtain a better result. Our team will reach out via email to chat more about this. Thanks again, Joe

Posted 1 year ago

“I don't have quite the number of Influencers I was hoping to have for a 'premium' membership, but for the ones I've received, they've provided good content for the most part. Was bothered by one paid Influencer to said they would provide UGC (which I assumed would be on their page, but they informed me that they didn't post products unless paid an additional fee. I felt this was very deceptive. Other Influencers who said they were interested in collaborating never replied. Not sure why they would indicate interest then not reply.”

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Posted 1 year ago

Hi John, Thanks for this review; we appreciate it. Our team is looking into this to understand what is happening regarding the volume of influencers for your membership. For now, we boosted your brand for more exposure in front of creators, and this should bring new opportunities your way. Please keep us updated on the above by communicating with us via our main support email. Also, did you get a chance to flag the creator that asked for a paid collaboration? There is a reporting system in place for such situations, please check the article below: help.thesocialcat.com/article/84-i-am-unhappy-with-a-collaboration-can-i-report-this Regarding the influencers that you match with but then do not respond to, I would advise removing these matches, as our algorithm will automatically detect this, and we will replace them for you. Thanks again for this review, and we will be in touch via email to learn more about your experience.

Posted 1 year ago

“I love it and definitely recommend it!”

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Posted 1 year ago

Thank you Syed for giving Social Cat a 5 star rating! I'm so excited to hear you love it and definitely recommend it!

Posted 1 year ago

“Social Cat has helped me connect with so many brands and grow my platform so much!”

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Posted 1 year ago

Thank you so much, Chloe! We are so glad you’ve found Social Cat to be helpful in connecting with so many brands and assisting you in growing your platform. Your 5-star rating means a lot to us and we are happy to have been a part of your success!

Posted 1 year ago

“So far I have had a great experience! Social Cat is easy to use and has brought more traffic to my site.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Social Cat, Amy! I'm so glad to hear that you're having a great experience. It's so good to know that Social Cat is easy to use and has brought more traffic to your site. Thank you again!

Posted 1 year ago

“So far I have only had one influencer make a video- 1 influencer steal a piece of jewelry from me- slow replenishment of influencers interested and a large number who do not respond. Good thing this is only $49 a month. Not sure it is worth that yet.”

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Posted 1 year ago

Hi Phil, Thanks for your honest review; we appreciate it. Our team is already looking into the report you have opened to see how we can help you in this situation. However, we disagree that the influencer stole the product, as we think this is either a misunderstanding or the influencer is simply late with the content. Rest assured, our team is working on the above and will update you shortly. Regarding the volume of the influencers, we looked over your account, and currently, you have 7 out of 10 matches, as per your plan. Unfortunately, we do not see that any of the 7 have been delivered the product as of now. In terms of the influencers who don't respond, please make sure to remove them so that we can replace these for you. Thanks again for the review, and we will be in touch via email.

Posted 1 year ago

“Really an easy app with all the key features, quickly connected us to quality and trustworthy creators.”

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Posted 1 year ago

Thanks Patrick, we really appreciate your 5 star rating of Social Cat. It's great to hear that you found the app so easy to use, and that the key features quickly connected you to quality and trustworthy creators!

Posted 1 year ago

“I love Social Cat! I am having so much fun talking to brands and receiving their products. Highly recommend!”

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Posted 1 year ago

Thank you so much Caitlin for the 5 star rating! I'm so happy to hear you're having such a great time using Social Cat! I'm so glad you're finding it enjoyable "talking to brands and receiving their products". It's awesome to hear you would highly recommend it!

Posted 1 year ago

“Effective and meaning, just need to add more paid collaborations”

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Posted 1 year ago

Thank you so much for the 5 star rating of Social Cat! We are so glad to hear that you found our service to be effective and meaningful. We definitely appreciate your feedback and we will strive to have even more paid collaborations for our customers in the future. Thanks again!

Posted 1 year ago

“Social Cat has been a great way to connect with brands I may have otberwise never found. I am building relationships with brands and building my portfolio. Some gifted collaborations are already in the worls flr paid content in the future. Great site and program!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Social Cat, Shanna! We're so glad you have been finding it to be a great way to connect with brands! We are happy to hear that you are building relationships with brands, and setting yourself up for success in the future. We look forward to seeing more great things from you!

Posted 1 year ago

“Amazing! Best platform to connect with brands!”

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Posted 1 year ago

Thank you so much Ramilia for your 5 star rating and for being a repeat customer! We're delighted to hear that you think Social Cat is an amazing platform to connect with brands! We sincerely appreciate you taking the time to give your feedback.

Posted 1 year ago

“Very user friendly and easy to use. I recently joined but already was matched with great brands and love the pr packages they sent me! Highly recommend ❤️”

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Posted 1 year ago

Thank you so much for the wonderful 5 star rating, Maria! We are so glad that you find Social Cat user friendly and easy to use! We are delighted to hear that you were already matched with great brands and loved the PR packages you received. We really appreciate your recommendation ❤️

Posted 1 year ago

“East fun and lots of brands!”

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Posted 1 year ago

Thank you for your 5 star rating of Social Cat! We're glad you had a good time shopping with us, with so many different products and brands to choose from there's something for everyone!

Posted 1 year ago

“I think it works as an agent between companies and content creators, but not at this stage for our small startup. Our niche is luxury home fragrance, where customers have to find the products in stores to smell them. Local content creators could provide local visibility to our products, advising their reach where to find them. Otherwise, the market is just too large and it would get diluted. I would return to Social Cat at a later stage, when we have a stronger retail presence.”

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Posted 1 year ago

“favourite collab platform”

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Posted 1 year ago

Thanks so much for your 5 star rating of Social Cat! We're thrilled to hear that you're loving our favourite collab platform and we really appreciate you taking the time to leave your feedback.

Posted 1 year ago

“Best platform for micro & small influencer 🌸”

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Posted 1 year ago

Thank you so much for giving Social Cat a 5-star rating! We couldn't agree more that it is a great platform for micro and small influencers—it's always been our goal to make sure everyone has the opportunity to make the most out of their creatives. Thanks again for your review!

Posted 1 year ago

“So far, so good! A lot of the opportunities don't fit my niche, but the ones which do are great. I look forward to continuing to use SocialCat and seeing where it leads my social channels.”

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Posted 1 year ago

Thank you for your 4 star rating of Social Cat, Joel! It is great to hear that the opportunities which do match your niche are working out well. We are so happy that you have had a positive experience with Social Cat so far, and we look forward to seeing how far it takes you on your social channels!

Posted 1 year ago

“Lots of variety in the products and companies and great collaborations.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Social Cat, Lynn! We're so glad you think so highly of us and appreciate your kind words about our variety of products and collaborations. Thanks again for your support!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Social Cat Reviews