Name: Social Cat
Rating: 4.74

“I love Social Cat”

Posted 1 year ago

Thank you so much Valentyna for your 5 star rating on Social Cat! I'm so glad you're loving it! I love Social Cat too and appreciate your kind words!

Posted 1 year ago

“Really pleased with the matches I’ve had so far and how well the system works. Thank you. A really great app for influencers”

Helpful Report

Posted 1 year ago

Thank you, Suzanne, for your five-star rating and the kind words in the review! We are delighted that you are enjoying and getting great results from Social Cat, we really appreciate your loyalty as a returning customer. We are so glad that you are pleased with the system and matches you've had thus far, and we hope you continue to have a wonderful experience with us. Thank you for your ongoing support!

Posted 1 year ago

“Easy to use and the collabs have been great”

Helpful Report

Posted 1 year ago

Thank you so much Torene for your kind words and your 5 star rating! We are so glad to hear that you found Social Cat easy to use and that your collaborations have been great!

Posted 1 year ago

“As a very new business, growing our brand and gaining awareness has been a crucial aspect. Social cat has helped is do this and continues to do so, by providing content creators that are interested in working with us and giving us a platform to communicate confidently. I would highly recommend!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Social Cat, Jonathan. As a very new business, growing our brand and gaining awareness has been crucial for our success, and Social Cat has been a great help in this area. With their platform and content creators that are passionate about partnering with us, we have been able to communicate confidently and have seen great success. We really appreciate your review and would highly recommend Social Cat to others!

Posted 1 year ago

“The brands I've worked with so far on Social at have been great. I've been enjoying the platform! There are a lot of great collabs on there.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Mandi! I'm so pleased you're enjoying Social Cat as much as I am. The brands I've worked with so far on Social Cat have been great, and I've had a great experience with the platform! It's been fun to collaborate with everyone on the platform.

Posted 1 year ago

“Amazing platform and i do get a lot of deals with a very cool brands through it. I am thankful and happy to use this app !”

Helpful Report

Posted 1 year ago

Wow, thank you so much for the 5-star rating, Yana! We're glad you're getting amazing deals with cool brands on our platform. Thanks for your support. We're happy you're enjoying the app!

Posted 1 year ago

“Great and easy to use!”

Helpful Report

Posted 1 year ago

Thank you so much for giving Social Cat a 5 star rating! We are so pleased to hear that you thought it was great and easy to use! We thank you for taking the time to leave your feedback.

Posted 1 year ago

“Easy platform to connect with brands. Easy to navigate and correspond directly with brands. Would recommend for content creators”

Helpful Report

Posted 1 year ago

Thank you so much, Jody, for your 5-Star rating of Social Cat! We are so pleased that you have found it to be an easy platform to connect with brands and navigate. We are also ecstatic that you would recommend it to other content creators. Thank you for being a loyal customer!

Posted 1 year ago

“I love social cat, as a content creator it’s very easy to interact with brand.”

Helpful Report

Posted 1 year ago

Thank you Irene for your 5 star rating of Social Cat! It's great to hear that you love using our platform. We really appreciate the feedback and are so glad that you find it easy to interact with brands as a content creator. Thank you again!

Posted 1 year ago

“Great experience! So many options and very easy to navigate.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Social Cat! We really appreciate your great experience with our platform! We are always striving to make our services as user-friendly and accessible as possible, and it's fantastic to know that we can make it happen! Thanks again!

Posted 1 year ago

“Great to find new brands to work with. Easy to fill in forms etc”

Helpful Report

Posted 1 year ago

Thank you so much for the 4-star rating, Samantha! We really appreciate your continued support and are so glad you're finding Social Cat easy to use. It's great to find new brands to work with and we're really excited to keep building relationships with you!

Posted 1 year ago

“I am reaching out because I need to report an unsafe brand on social cat. It is ITspray vitamins. I used their product and I developed sores in my house, hives on my tongue and a sore throat. I think other influencers need to be protected as well as consumers.”

Helpful Report

Posted 1 year ago

Hi Keely, I think you wanted to email us instead; please make sure to shoot us an email at joe@thesocialcat.com so our team can look into this for you.

Posted 1 year ago

“Amazing app that has slashed our costs and time for working with influencers to generate UGC. It could use a lot more improvements such as better integration with Shopify, and also missing some critical steps in the workflow and also desperately needs live chat support.”

Helpful Report

Posted 1 year ago

Thank you for your positive review and 4 star rating of Social Cat! We're delighted to hear that our app has slashed costs and time for working with influencers to generate UGC. Your feedback is invaluable, and we definitely understand the need for better integration with Shopify, more efficiency in the workflow, and especially live chat support. We look forward to improving and providing all these features in the future.

Posted 1 year ago

“Such a brilliant idea! I'm a micro-influencer/content creator, and the platform has not only connected me to businesses - big and small - but the weekly newsletter has helped me learn loads about content creation. So glad I found you!”

Helpful Report

Posted 1 year ago

Thank you so much Charlotte for rating Social Cat 5 Stars! We are so glad to hear that Social Cat has connected you both to businesses and increased your knowledge of content creation. It's always amazing to hear how much we have helped our customers. Thanks for being a recurring customer, we appreciate your loyalty.

Posted 1 year ago

“I can see where this service might be good for some small businesses but it was definitely NOT for mine. Out of the 15 or so "influencers" I contacted 3 made half way decent content. 2 made stories that went away before I was even aware they were up. 2 had to be reminded after a month to actually post anything and 1 walked away with my product and I have yet to see anything. The others either wanted to be paid or sent horrendous "content" that was no where near usable. I will not be using this company again and will not recommend it to anyone I know. The level of "influencer" on this site is highly lacking.”

Helpful Report

Posted 1 year ago

Hi Delena, This is Joe from Social Cat; thanks for contacting us, and thanks for the review. I am sorry to hear your experience was not good enough; this is not what we'd like to hear from our customers, and we admit we need to do a better job, in some aspects. However, please see some of our points below: 1. Regarding the content that was not up to your standards, unfortunately, you have not used our tools to get help. If the content created is not of high quality, you can always report a creator for this, and our team will jump in to help. Please check the article below to learn more about this feature that you have access to: help.thesocialcat.com/article/84-i-am-unhappy-with-a-collaboration-can-i-report-this Unfortunately, if we're unaware of this and the influencers are not reported, we cannot help at all. We designed this system to provide help, but we cannot provide much if not used. 2. Content guidelines I looked over the conversations with the influencers, and I do not see any guidelines or discussions around the content or deliverables with the influencers. A best practice here is to guide the influencers and let them know how you would like this collaboration to look. Otherwise, influencers will do what they think it's best, and sometimes, like in this case, this does not match your expectations. The brands usually let influencers know what they are looking for specifically. Unfortunately, we understand we did not do a good job, but also we believe our tools could have been used better to obtain a better result. Our team will reach out via email to chat more about this. Thanks again, Joe

Posted 1 year ago

“I don't have quite the number of Influencers I was hoping to have for a 'premium' membership, but for the ones I've received, they've provided good content for the most part. Was bothered by one paid Influencer to said they would provide UGC (which I assumed would be on their page, but they informed me that they didn't post products unless paid an additional fee. I felt this was very deceptive. Other Influencers who said they were interested in collaborating never replied. Not sure why they would indicate interest then not reply.”

Helpful Report

Posted 1 year ago

Hi John, Thanks for this review; we appreciate it. Our team is looking into this to understand what is happening regarding the volume of influencers for your membership. For now, we boosted your brand for more exposure in front of creators, and this should bring new opportunities your way. Please keep us updated on the above by communicating with us via our main support email. Also, did you get a chance to flag the creator that asked for a paid collaboration? There is a reporting system in place for such situations, please check the article below: help.thesocialcat.com/article/84-i-am-unhappy-with-a-collaboration-can-i-report-this Regarding the influencers that you match with but then do not respond to, I would advise removing these matches, as our algorithm will automatically detect this, and we will replace them for you. Thanks again for this review, and we will be in touch via email to learn more about your experience.

Posted 1 year ago

“I love it and definitely recommend it!”

Helpful Report

Posted 1 year ago

Thank you Syed for giving Social Cat a 5 star rating! I'm so excited to hear you love it and definitely recommend it!

Posted 1 year ago

“Social Cat has helped me connect with so many brands and grow my platform so much!”

Helpful Report

Posted 1 year ago

Thank you so much, Chloe! We are so glad you’ve found Social Cat to be helpful in connecting with so many brands and assisting you in growing your platform. Your 5-star rating means a lot to us and we are happy to have been a part of your success!

Posted 1 year ago

“So far I have had a great experience! Social Cat is easy to use and has brought more traffic to my site.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Social Cat, Amy! I'm so glad to hear that you're having a great experience. It's so good to know that Social Cat is easy to use and has brought more traffic to your site. Thank you again!

Posted 1 year ago

“So far I have only had one influencer make a video- 1 influencer steal a piece of jewelry from me- slow replenishment of influencers interested and a large number who do not respond. Good thing this is only $49 a month. Not sure it is worth that yet.”

Helpful Report

Posted 1 year ago

Hi Phil, Thanks for your honest review; we appreciate it. Our team is already looking into the report you have opened to see how we can help you in this situation. However, we disagree that the influencer stole the product, as we think this is either a misunderstanding or the influencer is simply late with the content. Rest assured, our team is working on the above and will update you shortly. Regarding the volume of the influencers, we looked over your account, and currently, you have 7 out of 10 matches, as per your plan. Unfortunately, we do not see that any of the 7 have been delivered the product as of now. In terms of the influencers who don't respond, please make sure to remove them so that we can replace these for you. Thanks again for the review, and we will be in touch via email.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Social Cat Reviews