“I use The skinBay quite a lot for products for my salon. I have no problem with ordering nothing ever seems to be out of stock and gets to you efficiently and on time.
Their products are really professional and highly recommend them .”
“Still haven’t received my parcel it’s been over a week since it’s due for delivery it was supposed to be for a Christmas gift which is now very late disappointed”
Hello please can you reevaluate this review? This review is on how our business operates and how other people see us as a trustworthy company to place an order. You’ve made a product review instead please amend this as it’s very damaging to the business.
“Wow! Amazing company. I can’t recommend this company enough. The refills were a great price, well packaged and delivered within days. I usually order my refills direct from Voya not anymore ⭐️⭐️⭐️⭐️⭐️”
Hello Debra I’m so sorry you had this experience the information for this product is written on the site, your item is a preorder for when it comes back into production and stock mid the end of January 2024
I understand you have ordered a very similar item to help with the wait time.
Merry Christmas x
“Bought a gift card from here which was meant to be a gift. Received an email with the gift card code but not presented very nicely to give as a gift.”
Hello
Please email
Next time I would have printed it and posted a voucher if requested.
Shopify is set up to instantly email and fulfil gift cards in this way.
Merry Christmas x
“The wrong product was sent. Have emailed to ask for replacement. No reply after two days. No telephone numbers to call. Not cheap goods - expect better after sales service.”
I’m so sorry we had temporary staff in who were finding their feet while we attended industry training in London
On our return all was rectified.
Hope to help your again in the future .:)
“Tried a couple of different companies before I found TheSkinBay, great find, good products at reasonable prices with an easy to use website, excellent notifications on order progress and deliveries on time and as ordered. Jenny”
“We were recommended this product from a trained skin specialist. It has been the only cleanser that has shown any improvement in her acne. She uses it twice a day and swears by it as a MUST have beauty product!”
“I ordered clinicare vegan facial cleansing foam from the skinbay for my facial business, it was good value for money it came very quickly and I would recommend the skin bay to anyone.”
“Fantastic service very prompt delivery and amazing quality skin care been buying previously from a local beauty parlour but it's so good to be able to buy online so quickly and easily . The product is absolutely fabulous would recommend to everyone .”
