The Secret Garden Reviews

Name: The Secret Garden
Rating: 4.88

4.9 Rating 514 Reviews

97 %

of reviewers recommend The Secret Garden

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Secret Garden:

The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as design her own brand MILENA.

The Secret Garden 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“Found a beautiful present on the website. Arrived in good time and well packaged. Speedy and efficient service at a competitive price. I would definitely recommend The Secret Garden”

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Posted 1 year ago

“Excellent service, ordered on a weekend, delivered Tuesday. Good value for money,price was the cheapest I could find online.Very happy with product as was gift recipient.”

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Posted 1 year ago

“Delivery was amazingly fast, packaging was secure and in keeping with contents (a Christmas present)”

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Posted 1 year ago

“Excellent service and selection”

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Posted 1 year ago

“Excellent service from ordering to delivery. Beautiful earrings. Highly recommend.”

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Posted 1 year ago

“Easy to navigate website , every order placed has been perfect , arrives superfast and well packaged with care , enjoyable experience shopping with them, Recommend highly”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Goods ordered online delivery within 4 days. Excellent service as always. Would highly recommend ordering from The secret garden and will do again soon. Thank you 🙂”

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Posted 1 year ago

“The Secret Garden is my go-to store for purchasing Nomination charms for my wife. I've placed close to 20 orders over the last 5 years and I've never been disappointed. The charms always arrive as described, are well packaged and delivered on time, every time. Great service!”

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Posted 1 year ago

“Really good choice of nomination and very quick delivery, will use again.”

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Posted 1 year ago

“Prices competitive. Information on site clear and accurate. Prompt delivery Will buy from here. Sgain”

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Posted 1 year ago

“The Secret Garden is a marvelous place. My package arrived yesterday. The packaging is suberb. My long awaited cat Trollbeads was boxed and ready for me. A nice recent Trollbeads fall brochure was added. I will be sure to order from them again. Happy Holidays!”

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Posted 1 year ago

“Fast delivery great price”

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Posted 1 year ago

“This is my go to jewellers for Trollbeads - always a quick, reliable service. Communication is great and they are always super helpful if you have any queries”

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Posted 1 year ago

“Very pleased with this transaction. Beautiful earrings, bought as a gift. It was very helpful to use the chat feature on the website to check stock levels. The response was immediate which was very impressive. Would definitely recommend this company and will buy from them again.”

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Posted 1 year ago

“Excellent service & products!!”

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Posted 1 year ago

“Love the earrings very prompt service too.”

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Posted 1 year ago

“Excellent service, easy to order and delivered on time”

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Posted 1 year ago

“Bought a Birthday gift at a competitive price which arrived on time and we'll packaged. Brilliant customer service, will definitely use again.”

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Posted 1 year ago

“Excellent service, ordered Saturday, received delivery Tuesday morning,items as expected”

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Posted 1 year ago

The Secret Garden is rated 4.9 based on 514 reviews