The Secret Garden Reviews

Name: The Secret Garden
Rating: 4.88

4.9 Rating 514 Reviews

97 %

of reviewers recommend The Secret Garden

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Secret Garden:

The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as design her own brand MILENA.

The Secret Garden 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“The item was delivered quickly, well-packaged and as shown on the photo. The owner was very helpful when I found I had accidentally ordered the wrong size bracelet and I had no trouble with exchanging it.”

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Posted 1 year ago

“Brillant Company. Outstanding customer service, so helpful and patient. Competitive pricing. Recomemended.”

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Posted 1 year ago

“Just love my new water fountain thank you so much!”

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Posted 1 year ago

“Item arrived swiftly and well packaged. Competitively priced. Highly recommend.”

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Posted 1 year ago

“Very quick service ,packaged well and very happy with nomination links.”

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Posted 1 year ago

“Firstly Anna was superb. Could not do enough to help me. Range was excellent. Service and delivery great. Highly recommended.”

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Posted 1 year ago

“Excellent and friendly service always.”

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Posted 1 year ago

“Ordered two lovely nomination charms, free standard delivery, arrive within two days. Great customer service, easy to order and purchase from website. Nothing negative at all. Excellent.”

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Posted 1 year ago

“Lovely earrings and good delivery”

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Posted 1 year ago

“Excellent service at all times. Secret Garden are my go-to every time I need Trollbeads.”

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Posted 1 year ago

“Fantastic customer service. I’ve bought from their website and physical shop over the years. I always get great service, most recently helping me get the correct bracelet size when I had ordered the wrong one.”

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Posted 1 year ago

“Secret Garden jewellery is excellent & they deliver items bought, within a short period. I am very happy with my purchase.”

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Posted 1 year ago

“Good quality items and fast delivery”

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Posted 1 year ago

“Brilliant service amazing quality Thank you”

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Posted 1 year ago

“Very quick and helpful staff.”

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Posted 1 year ago

“My mum loved her 70 th birthday present from secret garden. Quick delivery too. Would definitely use again.”

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Posted 1 year ago

“Quick service , beautiful bangle at a fabulous price … thank you secret Garden”

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Posted 1 year ago

“Earings were as expected, small , as l wanted, and pretty. Arrived quickly and l really appreciate free Postage.”

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Posted 1 year ago

“Excellent service would definitely recommend. May your success continue.”

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Posted 1 year ago

“Great buying experience from The Secret Garden. Best price and swift delivery. Recommended.”

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Posted 1 year ago

The Secret Garden is rated 4.9 based on 514 reviews