The Secret Garden Reviews

Name: The Secret Garden
Rating: 4.88

4.9 Rating 514 Reviews

97 %

of reviewers recommend The Secret Garden

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Secret Garden:

The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as design her own brand MILENA.

The Secret Garden 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“Always good quality and fast delivery!”

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Posted 7 months ago

“Excellent customer service was really helpful when I had a problem with an order. Will do the utmost to help in any way that they can. Jewellery/Brands that they sell is of extreme quality and substantial in weight etc. I would not buy from any other Jewellery”

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Posted 7 months ago

“Very happy with my purchase and whole experience”

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Posted 7 months ago

“Excellent service; great value and well packaged. Delivered on time ;/)”

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Posted 8 months ago

“Very helpful and quick”

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Posted 8 months ago

“Excellent service, lovely piece of jewellery. Speedy dispatch of necklace. Thank you so much”

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Posted 8 months ago

“Ordered and received well within timescale given. Can’t ask for more than that - would recommend.”

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Posted 8 months ago

“Excellent service. Responded quickly when I asked about a Trollbead and then dispatched quickly x”

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Posted 8 months ago

“Great price, quality items and fast delivery. Would buy from again. Thank you”

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Posted 8 months ago

“Bought bracelet not to measurement. Extended to fit wrist. Thank you.”

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Posted 8 months ago

“I got some amazing deals on trollbeads from the secret garden”

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Posted 8 months ago

“Large selection of nomination charms, super helpful staff, quality jewellery at a good price.”

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Posted 8 months ago

“Excellent customer service Extremely quick delivery Highly recommended”

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Posted 9 months ago

“I’ve shopped at the secret garden for many years and love their jewellery. It’s so nice to see a small independent shop selling unique or ‘not on the high street’ pieces at reasonably prices. My family and friends know that if they go there to buy me a birthday or Christmas present - they can’t go 😑”

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Posted 9 months ago

“Great service. Delivered on time. Good on price”

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Posted 9 months ago

“Huge selection of troll beads which I love. Very efficient service”

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Posted 9 months ago

“Thank you for quick and easy order. Kept informed of progress. Gift Exactly what I wanted and perfectly packed.👍🏻”

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Posted 9 months ago

“Very thorough about checking the quality of their products prior to dispatch. Efficient replacement arangements made. We receieved the chains from source. Perfect as they were birthday gifts and they arrived and on their birthday!”

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Posted 9 months ago

“Ordered two nomination charms, arrived promptly, very pleased with service.”

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Posted 9 months ago

“A good selection of charms. Good price. Fast free delivery. Will use again. Highly recommend.”

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Posted 9 months ago

The Secret Garden is rated 4.9 based on 514 reviews