The Secret Garden Reviews

Name: The Secret Garden
Rating: 4.88

4.9 Rating 514 Reviews

97 %

of reviewers recommend The Secret Garden

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Secret Garden:

The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as design her own brand MILENA.

The Secret Garden 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“I love this site. Always reliable and when had to call couldn’t be more helpful x”

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Posted 2 years ago

“Necklace was lovely & received quickly”

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Posted 2 years ago

“I had a small reason to ask for something further which they delivered in spades. Would definitely buy again and recommend to others”

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Posted 2 years ago

“I always look forward to a delivery from The Secret Garden, such a lovely company and website. Received my order this morning , beautiful Trollbeads bangle and beads. I’ve ordered many times from here and I will continue to do so with such great service and great promo and discount too.”

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Posted 2 years ago

“Such a great company! I wouldn’t go anywhere else now for jewellery. Have used here a few times now and it’s always sent out straight away and received within 1-2 days! Thanks”

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Posted 2 years ago

“Very happy with my lovely new troll beads and arrived on time and as expected were in perfect condition.”

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Posted 2 years ago

“Very helpful staff, lovely earrings arrived quickly!”

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Posted 2 years ago

“The charm that I purchased from the secret garden was very pretty It was a birthday gift and arrived within a few days Very pleased with there service I would highly recommend this company”

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Posted 2 years ago

“Have purchased from Secret Garden many times , and have always been 100% happy with the service and my purchases, look forward to buying from them again 🙂🙂”

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Posted 2 years ago

“Great easy to use site. Bought some lovely kit heath star earrings for a 21st birthday present and recipient loved them. Lots of choice.Delivery was prompt. Would recommend and defo use again.”

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Posted 2 years ago

“not packaged well”

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Posted 2 years ago

“The first item I chose was no longer available, I was immediately contacted by a very very nice lady who did her utmost to help me sort something out. I was most impressed. Whoever you were, thank you again Catherine.”

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Posted 2 years ago

“Lovely products, easy to use website, brilliant customer service, people are friendly, very helpful and knowledge. Can definitely recommend”

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Posted 2 years ago

“Such a great choice of lovely beads and jewellery to choose from at reasonable prices. Easy to order and fast delivery.”

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Posted 2 years ago

“I ordered a lock for my Troll necklace and was delighted that it arrived within a few days. The item was beautifully wrapped and presented.”

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Posted 2 years ago

“Bought two pairs of Kit Heath earrings. Beautiful earrings, packed up in a really nice way. Prompt response and dispatch. Very happy customer and would shop here again very happily.”

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Posted 2 years ago

“Great selection, fast service. I love this store!!!”

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Posted 2 years ago

“Very prompt service Lovely gift Thank you”

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Posted 2 years ago

“Ordered two pairs os earrings and was delighted with my purchase. Quick delivery as well.”

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Posted 2 years ago

“top class service - great price and my purchases were despatched straight away arriving within 48 hrs of actually placing my order - would def use again and can recommend”

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Posted 2 years ago

The Secret Garden is rated 4.9 based on 514 reviews