The Secret Garden Reviews

Name: The Secret Garden
Rating: 4.88

4.9 Rating 514 Reviews

97 %

of reviewers recommend The Secret Garden

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Secret Garden:

The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as design her own brand MILENA.

The Secret Garden 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service and delivery time.”

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Posted 1 month ago

“Excellent service, website is easy to use, very quick delivery, Thank you.”

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Posted 1 month ago

“Fabulous selection of Trollbeads here as a collector and always some good Free and fast delivery too.vey happy 😊”

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Posted 1 month ago

“Beautiful jewellery that I enjoy wearing.”

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Posted 1 month ago

“Excellent prompt attention to the placing of on line orders of good quality and value for money items.”

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Posted 2 months ago

“Great service and communication from the Secret Garden. Would definitely recommend.”

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Posted 2 months ago

“Very happy with charm delivered quickly”

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Posted 2 months ago

“First class service with excellent products at a very competitive cost.”

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Posted 2 months ago

“I had a great experience shopping with The Secret Garden, the website is easy to navigate and the service I received was first class. Totally recommend this seller.”

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Posted 2 months ago

“Just wanted to thank The Secret Garden for there fantastic service . Great company to deal with and very helpful responding well to both my online order and telephone call. Keep up the great work.”

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Posted 2 months ago

“I really can’t review this purchase as, like most online gifts, I don’t get to see it. All I can say is that I have been told it was delivered on the promised date and as I was late organising this gift, I was pleased to see the promised delivery date was the day after I placed the order very late in the day”

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Posted 2 months ago

“Assistant very helpful”

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Posted 2 months ago

“My purchase of Trollbeads was, I thought, very good value and the they were well-packaged and arrived safely.”

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Posted 2 months ago

“Excellent!”

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Posted 2 months ago

“Excellent customer services and discount is always appreciated. The Secret garden is always my first port of call when buying me Trollbeads”

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Posted 2 months ago

“Great service. I had to return my necklace for a smaller one. I had a prompt reply and I received my replacement 5 days latet”

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Posted 2 months ago

“I ordered the wrong item however the secret garden had excellent customer service good response time and a no quibble refund highly recommend”

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Posted 2 months ago

“Quality product and superb customer service and delivery - would highly recommend.”

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Posted 2 months ago

“Delighted with my purchase, promptly delivery too.”

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Posted 2 months ago

“Perfect as always - quick delivery & great price. Thanks.”

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Posted 2 months ago

The Secret Garden is rated 4.9 based on 514 reviews