The Secret Garden Reviews

Name: The Secret Garden
Rating: 4.88

4.9 Rating 514 Reviews

97 %

of reviewers recommend The Secret Garden

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Secret Garden:

The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as design her own brand MILENA.

The Secret Garden 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“Really reliable, arrived with in the time stated”

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Posted 4 months ago

“Bought a troll bead for my friend's birthday. I'm sure she'll love it. Very happy with my 15% off too. 😊”

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Posted 5 months ago

“As always, whenever I place an order with The Secret Garden, delivery is prompt and without any hassle.The company is my "Go to" as Troll Beads suppliers. Thank you team and continue with your good service.”

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Posted 5 months ago

“Purchased a nomination charm that my granddaughter was very happy with. Great service from this company”

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Posted 5 months ago

“The bead and the quality of the product is not in doubt.What I am disappointed about is the 10% discount code that you offered but which was not honoured even though that code was correctly inserted into the order. Alan”

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Posted 5 months ago

“Great price and service, as always. Thank you”

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Posted 5 months ago

“Excellent service and product exactly as described. Arrived as expected within delivery time”

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Posted 5 months ago

“Lovely necklace delivered on time”

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Posted 5 months ago

“Granddaughter very happy with her nomination charm. Excellent customer service. I was worried it wouldn't arrive in time for her birthday so contacted customer services and they ensured it did arrive in time.”

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Posted 6 months ago

“I loved the earrings. They were a gift for a friend”

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Posted 6 months ago

“Excellent company to buy from and very helpful customer services”

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Posted 6 months ago

“The item I ordered was dispatched the next day and I received it before the expected date. Excellent service. Thank you”

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Posted 6 months ago

“Delivered quickly. First time using, good price. Happy to recommend”

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Posted 6 months ago

“Beautiful products made to a high standard and reasonably priced.”

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Posted 6 months ago

“Good quick delivery”

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Posted 6 months ago

“It was easy to.place my order, I had a discount code which made the items cheaper than the main dealer, the transaction went smoothly and arrived quickly”

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Posted 6 months ago

“I have ordered Trollbeads items several times now, and always been happy, thank you.”

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Posted 6 months ago

“Prompt and efficient”

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Posted 7 months ago

“The Secret Garden is a great store that provides excellent service and great prices. I have used them several times and recommended them to friends and family and these people have also been very happy with the products and service.”

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Posted 7 months ago

“My husband had brought me a beautiful necklace for Christmas so I was VERY pleased when I saw that I could buy matching earrings and bracelet from The Secret Garden with an amazing 20% off.”

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Posted 7 months ago

The Secret Garden is rated 4.9 based on 514 reviews