The Secret Garden Reviews

Name: The Secret Garden
Rating: 4.88

4.9 Rating 514 Reviews

97 %

of reviewers recommend The Secret Garden

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Secret Garden:

The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as design her own brand MILENA.

The Secret Garden 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“Very good service, good selection of Nomination charms. Highly recommended”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great service and availability of Nomination charms. Our family's 'go to' online store for special occasion jewellery.”

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Posted 1 year ago

“Discovered this company whilst trying to source Trollbeads. Have ordered on two separate occasions and found the website easy to use. Kept informed from the start to finish. Packaging very secure. I will be ordering again.”

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Posted 1 year ago

“Beautiful selection of jewellery with some very interesting and unusual pieces. The owner is lovely and helpful. Absolutely delighted with my purchases and the service I received.”

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Posted 1 year ago

“I have bought many troll beads from secret garden and found them to be very helpful and quick to despatch my goods by tracked post. I thoroughly recommend their excellent service.”

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Posted 1 year ago

“I've been ordering charms for my wife from this site since 2018. So far, I've placed a total of fifteen orders. Every order has arrived on time and has been packaged securely. This is my goto site for Nomination charms.”

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Posted 1 year ago

“Very quick service, genuine products”

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Posted 1 year ago

“I ordered two pairs of earrings online . They arrived quickly and also came with the makers gift bags to put them in. I would definitely order from this company again.”

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Posted 1 year ago

“My Wife is very pleased with her new Trollbeads clasp thank you, it arrived very quickly and I had it fitted to her bracelet before Valentine's, so I now need something else for the 14th :-).”

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Posted 1 year ago

“I would be able to give 5 stars, if you made notice by order, that extra duty outside GB must be paid.”

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Posted 1 year ago

“Great seller. Good communication. Bought troll bead jewellery all lovely and well packaged . Thanks”

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Posted 1 year ago

“Super fast service. Beautuful neccklace. Definitely recommend. and buy from again.”

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Posted 1 year ago

“Cannot fault them. Ordered an item, recieved item with box etc. Great. Thanks”

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Posted 1 year ago

“Have been on an intermittent hunt for a while for a specific Nomination link and was so pleased to find it on The Secret Garden's website. Ordered in the evening and it was dispatched the very next day. Really pleased with the item and the prompt service. Would not hesitate to use them again and would recommend them to my friends and family.”

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Posted 1 year ago

“So impressed, received Trollbeads earrings in great time! Lovely company to deal with.”

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Posted 1 year ago

“I was really pleased with the service offered by The Secret Garden. My order was delivered quickly and was beautiful.”

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Posted 1 year ago

“Beautiful as described items. There was excellent communication warning me that a couple of things were running late.”

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Posted 1 year ago

“Purchases arrived promptly, the website is easy to navigate. No issues at all”

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Posted 1 year ago

“I recieved prompt, efficient, friendly service. My order arrived early & as advertised in perfect condition. I wouldn't hesitate to use your company again & I will be recommending your company to my friends & family. Thank you.”

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Posted 1 year ago

The Secret Garden is rated 4.9 based on 514 reviews