The Rug Shop UK Reviews

Name: The Rug Shop UK
Rating: 4.96

5.0 Rating 171 Reviews

99 %

of reviewers recommend The Rug Shop UK

5.0

Based on 171 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About The Rug Shop UK:

The Rug Shop UK is your one-stop shop to find the rug you've always wanted. We have over 15,000 designs and colors for you to choose from, including kid's rugs, and rugs ideal for your kitchen or bedroom.

We have large living room rugs in many styles like wool, shaggy, and striped to name just a few. All are guaranteed to be the lowest prices online thanks to our price match promise.

If you find any of our rugs cheaper online, we will not only match the price, but we will beat it, guaranteed. All our rugs are carefully selected from leading designer brands to compliment your home perfectly. Whether you're looking for modern contemporary or classic traditional styles, with our extensive range of rugs you're sure to find just what you're looking for.

We've made selecting new rugs as easy as possible with our newly designed website, simply filtering by brand, color, style, and size. We've also taken great care in ensuring all our products are represented as accurately as possible, using professional photography and product videos, this helps you see the rug in as much detail as possible.

Here at The Rug Shop UK, we have made the delivery process of your order as easy and straightforward as possible, once your order has been placed you will receive a confirmation email informing you of the average delivery time, on the day we dispatch your order you will receive an email and text letting you know your order is on its way, we even include the tracking number so you can track your order.

Visit Website

Phone:

01138879393

Email:

sales@therugshopuk.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great communication with the delivery and the under-rug has arrived. We are still awaiting the main rug”

Helpful Report

Posted 1 year ago

“Rug arrived well wrapped ,and we were very pleased with how its colour and texture matched our expectations. It has effectively enhanced the room”

Helpful Report

Posted 1 year ago

“Order No #1000030883. This is the second time I have bought rugs from therugshop.co.uk. Very happy with my purchases on both occasions. I love the traditional designs and they wear very well, are easy to look after and keep their good looks. This company would always be my first choice.. This is the second time I have bought rugs from therugshop.co.uk. Very happy with my purchases on both occasions. I love the traditional designs and they wear very well, are easy to look after and keep their good looks. This company would always be my first choice.”

Helpful Report

Posted 3 years ago

“The company were very helpful, my product was out of stock and they let me know within a day of my purchase. They offered alternatives comparable to my original purchase. I chose a slightly less expensive one and I was refunded the difference almost immediately. The rug when it arrived was gorgeous. I highly recommend the rug shop, they have something for everyone.”

Helpful Report

Posted 3 years ago

“Fantastic quality. Quicker delivery than the time frame given. Will definitely buy again. Very pleased.”

Helpful Report

Posted 3 years ago

“More than happy with my purchase. Looks great & didn't realize it was none slip which is perfect for wooden flooring. Thank you”

Helpful Report

Posted 4 years ago

“Amazing Rug at a great price beat everyone else to give me a good deal. Excellent customer services. Very quick response on emails. Very professional and I will no doubt buy something from them again.”

Helpful Report

Posted 5 years ago

“I ordered the rug and it arrived on time and properly packaged. Thankfully the rug also looked like the actual photo on the website :)”

Helpful Report

Posted 5 years ago

“Ordering and delivery were excellent. I love the very large rug it is beautifully made and the colours are subtle and gorgeous. I would recommend this rug and firm. Gold star.”

Helpful Report

Posted 5 years ago

“Good company to deal with, regular updates on delivery explaining why there will be a delay and when delivery will be made. Helpful friendly customer service, who ring back when they say they will. deliverd by transport company to our door.”

Helpful Report

Posted 5 years ago

“Excellent service,quickly processed order and rug delivered in days. Looks good too”

Helpful Report

Posted 7 years ago

The Rug Shop UK is rated 5.0 based on 171 reviews