The Property Buying Company Reviews

Name: The Property Buying Company
Rating: 4.65

4.7 Rating 550 Reviews

94 %

of reviewers recommend The Property Buying Company

Company Reviews

Metrics

4.7

Based on 550 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sold my property to a 3rd party via The Property Buying Company. I had to accept a lower offer than the company said they would achieve for me (£75k instead of £80k). I hoped the sales process would be quicker than usual, but it still took over 2 months from offer to completion. The buyer also tried to reduce the offer further, which I refused and thankfully it did go ahead. The communication with The PropertyBuying Company was ok, but I had to chase them a few times. I think the most disappointing aspect was that I had no communication from them following exchange - and I needed to talk with the solicitors myself. They didn't ring to confirm with me that completion had happened, which I think they should have done as a matter of courtesy. It seemed to me like ' we've got our commission so we're no longer interested in you'. I'm sure that's true, but not good PR.”

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Posted 6 years ago

Hi Karina. Thanks for your review. We're sorry you didn't receive our usual high standard of service. We can certainly look into this for you if you'd like to email us at info@thepropertybuyingcompany.co.uk We always endeavour to communicate with a customer at every step of the way so we would like to take this opportunity to apologise that this didn't seem to happen on this occasion.

Posted 5 years ago

“Everything went well. I got a slightly lower price than I wanted, but I kind of expected that. Still a great company”

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Posted 6 years ago

Hi Liam. Thanks for your review. We'll always get the fairest price possible for a customer and sometimes that's not always what they had hoped for, but we're glad you would still recommend us.

Posted 5 years ago

“Great company who sold my property under extremely difficult circumstances. Thank you guys for all your help”

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Posted 6 years ago

Hi Sooty. Thanks so much for your positive review. We're really glad that we were able to support at a difficult time. We wish you all the best.

Posted 5 years ago

“brilliant company who took the stress out of selling my home”

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Posted 6 years ago

Hi Stan. So glad we were able to help and relieved you of some stress. All the best.

Posted 5 years ago

“Adam gave me all the information I needed in an open transparent conversation and has given me trust to use the company when I need them You have a valuable asset in Adam”

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Posted 6 years ago

Hi Coco. Thanks for this. We've let Adam know that you've mentioned him and been really positive. We're so glad you received the level of service we pride ourselves on and took the time to review us. All the best.

Posted 5 years ago

“Used the service to sell my property when I was offered a role overseas and needed to raise some cash. Helped me achieve this with the 20 days I had in order to raise enough cash.”

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Posted 6 years ago

Hi Miss Brit. We hope your onward move was a success and we thank you for taking the time to write us a positive review. Glad we could support you in, what can be, a really stressful situation. All the best.

Posted 5 years ago

“Over the summer my mother passed away, her property was empty for sometime before we decided to sell the property as a family, taking time out and the time of the process with a buyer pulling out became a nightmare so we decided to go for a guaranteed sale, I spoke with Adam and he talked me and my brother over the process and we was complete in days.”

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Posted 6 years ago

Hi. Thanks for taking the time to write us a positive review. So sorry to hear about the circumstances surrounding your sale, but we;re glad we could help. We wish you all the best.

Posted 5 years ago

“Great work by Jess made sure I sold my property I couldn't shift after I decided being a landlord was not for me.”

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Posted 6 years ago

Hi Wyld. Thanks for your positive review. I've passed your words on to Jess. It's always good to know our customers are receiving the level of service we strive to achieve. All the best.

Posted 5 years ago

“Greg was superb helped me downsize property and move closer to my daughter.”

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Posted 6 years ago

Hi Luke. Many thanks for your positive review. We hope you're enjoying being closer to your daughter. All the best.

Posted 5 years ago

“Very quick at getting back to me, and did what they said they would do. Couldn't ask for more.”

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Posted 6 years ago

Thank you for the feedback.

Posted 6 years ago

“The Property Buying Company were absolutely fantastic from start to completion!! I would strongly recommend them!”

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Posted 6 years ago

Hi. Thanks so much for your positive review. We're really pleased you'd recommend us.

Posted 5 years ago

“Would thoroughly recommend “The Property Buying Company". From start to finish they helped me through the process, which ended up being a lot more simple and straightforward than I was expecting, and they sold my house within 5 weeks. They get a well-deserved 5 star rating from me!”

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Posted 6 years ago

“From the first time I contacted the property buying company, they have been nothing but a pleasure to deal with. They have amazing people skills, know what they are doing, and will stop at nothing to get you the very best price for your property. I would highly recommend this company to anyone. They're the best”

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Posted 6 years ago

Thank you for the feedback.

Posted 6 years ago

“Split with the mrs and the property buying company helped us sell the house in a timely manner. We got a price close to what we were after and they made the process simple from beginning to end. Cheers guys”

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Posted 6 years ago

“Was relocated for work and needed to sell my current home fast, so I gave TPBC a called and they helped me do just that. Really happy with the whole process.”

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Posted 6 years ago

“Good work. Very happy”

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Posted 6 years ago

Thank you for the feedback.

Posted 6 years ago

“Excellent job done by the team would recommend to anyone Natasha were really great Thank you”

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Posted 6 years ago

“The sale was quick , sold within 1 day of being advertised. The buyer changed mortgage provider which delayed the completion (not home buyers fault) the appointed solicitors made the completion stressful due to not arranging new redemption figure. Over all happy with home buyers for constant communication but slightly saddened by completion due to solicitors”

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Posted 6 years ago

“Amazing”

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Posted 6 years ago

“Fantastic service and very informative - would highly recommend”

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Posted 6 years ago

The Property Buying Company is rated 4.7 based on 550 reviews