The Property Buying Company Reviews

Name: The Property Buying Company
Rating: 4.65

4.7 Rating 550 Reviews

94 %

of reviewers recommend The Property Buying Company

Company Reviews

Metrics

4.7

Based on 550 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Put in my post code then it said there is more than one address at this post code and to select the correct one, but the drop down box is blank.”

Helpful Report

Posted 5 years ago

“Website rates Ha!! I was offered less than 75% when my property is already on the market for 10% less than property next door which sold this year. Shame the fiction don’t match facts, needs investigating if the 5 stars are people who sold property to this company?”

Helpful Report

Posted 5 years ago

“The communication was dreadful an offer was made and withdrawn the day before completion. Reluctantly stayed with them to allow them to find a buyer was then mislead with the resale value. Luckily we had the time to wait but if you are in a rush and are desperate for the money I wouldn't bother!”

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Posted 7 years ago

Firstly thank you for your feedback Rachael, we always aim to offer the best possible service to our customers and feel saddened that we have not met your expectations. The Property Buying Company initially offered you £40,000 for your property to which you were happy with and agreed to, after carrying out surveys it was apparent that the property was valued significantly lower than we had both expected and we were unable to proceed at no cost to yourself. Rather than withdrawing completely we asked you if you would like us to find you a buyer, to which you agreed. we managed to find a buyer who was happy to pay more than we offered (£1000 more than we originally agreed) Yes, it did take slightly longer due to the buyer having to carry out extra legal works which was out of our and your control. At no point with the buyer were you tied into any contract and you had the option to sell to someone else at any point, you also was not liable for any costs during any of the process as they were taken care of by The Property Buying Company and once completed you received £1000 more than you had hoped for, receiving £41,000 rather than £40,000 We apologies it took a little extra time, we understood at the time you were pleased with the extra money your received. Best of luck with future plans. Regards The Property Buying Company

Posted 7 years ago

The Property Buying Company is rated 4.7 based on 550 reviews