The One Stop Garden Shop Reviews

Name: The One Stop Garden Shop
Address: Pleasant View Garden Centre, Plough Wents Road, Chart Sutton, Maidstone, Kent
Rating: 4.96

5.0 Rating 674 Reviews

100 %

of reviewers recommend The One Stop Garden Shop

Company Reviews

Metrics

Info

5.0

Based on 674 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The One Stop Garden Shop:

The One Stop Garden Shop is a family run business located within the Maidstone Area, in Kent. We take pride in the quality of our products and always aim to maintain a high level of customer service.

Visit Website

Phone:

1622 842042

Email:

enquiries@theonestopgardenshop.co.uk

Location:

Pleasant View Garden Centre,
Plough Wents Road, Chart Sutton,
Maidstone
Kent
ME17 3SA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had what I needed and it was delivered in the promised time frame.”

Helpful Report

“Product was delivered in good time. Well packaged without excessive use of cardboard. Honestly priced item exactly what I wanted. Will most definitely use The One Stop Garden Shop again.”

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“Nice item (Vitax Ericaceous Feed). Good price and customer service. Very well packaged and fast delivery. Just what we need for our Azaleas and Rhododendrons. Would recommend The One Stop Garden Shop.”

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“Good product availability and competitively priced. Delivered quickly.”

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“Purchased "Silent Roar" cat repellent from here a couple of times now, as a pack of two. It's good value and I've found that it does work, to at least reduce the number and frequency of cats, especially if I use it once a month-ish. Delivery is always prompt and it arrives safely. Will definitely be purchasing again when I run out. Thanks!”

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“I ordered a packet of 'water storing granules', and the packet arrived on the expected date. The granules were packed well and inside was the return label which was not needed. I will always look at the One Stop Garden Shop when I need anything else because their prices are good value.”

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“Have twice ordered terracotta pot feet. Both times arrived in a timely manner. Product was well wrapped and seems like good quality. Would recommend.”

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“I have had 2 deliveries, both of which arrived a day early. Plant was very well packed and looks very healthy. My only criticism, if I was asked, would be lack of care instructions. The flower pot feet were also very securely packed.. I am delighted and, should the need arise, I shall certainly buy from you again.”

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“Really lovely terracotta plant pot feet. Arrived safely packed and now adorning my garden. Thank you so much.”

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“Excellent service and prompt delivery. Item well packed and labelled. Would certainly recommend and buy from this company again”

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“Delighted with service. Very quick delivery and would certainly recommend. Thank you”

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“Ordered VITAX plant guard on 15th May. Arrived promptly by standard delivery a few days later. Excellent price. Good packaging. Liked the fact that plenty of contact information given should I have encountered a problem with my purchase. Everything was first class. Would definitely recommend and will buy from this company again. Thank you”

Helpful Report

“Weed killer arrived with seal broke. Looks tampered with and leaking. The liquid inside is either watered down or not weed killer at all. Black flecks in the liquid. Box damaged. Called the shop and spoke to Dominic who was rude and aggressive. Advised no refund and threatened me saying “I know where you live I have your details” Please avoid this terrible shop and criminal staff”

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“I am very satisfiedwith my recent purchase in April 2023. The product was easy to find on the website and delivery was within 4 8hours”

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“Price of the product was very acceptable, excellent service, order despatched and delivered on time.”

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“My order of pot feet was delivered on time, but one was broken so I rang the company and spoke to Dominic who said that he would put one in the post - WELL it arrived the very next day. That level of service is exemplary and made me feel like a valued customer. Thank you very much Dominic.”

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“First order from this company. Quick delivery Well packed Reasonably priced goods Will be using this company again”

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“I recently ordered a dozen pot feet. They were well packaged and arrived in very good time. I am delighted with the product thank you. They look great under the patio pots. Great value for money.”

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“Arrived on time and well packed, the clock has now been outside in heavy rain and sunshine and is still keeping good time”

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“Excellent service. Purchase arrived several days before expected. Would happily use again.”

Helpful Report

The One Stop Garden Shop is rated 5.0 based on 674 reviews